Maintenance Assistant

Everwild & Basecamp, Canmore

About Basecamp Property Management Ltd

Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine's award for 2023 Regional Company of the year.

Featuring an indoor-outdoor experience, Everwild Nordic Spa by Basecamp is a sanctuary of well-being, where everything we do is inspired by nature. Integrating native materials, elements, traditions, and wellness rituals from around the globe, crafting authentic experiences and creating harmony between people and the natural world.

Why Work for Us?

• Be part of the fastest growing hospitality brand in Canada.
• We have a health benefits plan.
• Family and Friends discount at Basecamp.
• Employee discounted rates at all properties.
• We offer competitive wages based on experience.
• There is room for advancement in our growing company.
• We have a friendly atmosphere.
• We believe in working hard and having fun

Position Overview

The Maintenance Technician is responsible for the overall upkeep and daily maintenance of a 99-room hotel and an attached Nordic spa facility. This role ensures that all guest rooms, spa amenities, public areas, and back-of-house systems are functioning efficiently, safely, and in accordance with health, safety, and operational standards. Responsibilities include routine maintenance, equipment troubleshooting, preventative tasks, and emergency repairs across a variety of systems including plumbing, electrical, HVAC, sauna operations, and kitchen equipment.

Location: Canmore

Shifts: Full-time, permanent, weekdays and weekends.

Wage: $22 per hour

Key Responsibilities

Hotel Room & Public Area Maintenance

• Perform regular preventive maintenance checks in guest rooms (lighting, HVAC, plumbing, door locks, etc.)
• Complete work orders and maintenance requests promptly and thoroughly
• Repair drywall, touch up painting, replace fixtures, tiles, and caulking as needed
• Ensure all rooms meet hotel safety and quality standards prior to guest check-in

Nordic Spa Maintenance

• Monitor and maintain sauna temperatures to meet operational standards
• Perform daily water balancing and chemical checks for hot/cold pools, ensuring pH, chlorine, and alkalinity levels are safe and compliant
• Supply and stack wood for wood-burning saunas daily
• Inspect and troubleshoot all spa mechanical systems (pumps, heaters, filtration systems)
• Perform routine spa property walk-throughs to ensure safety and cleanliness
• Monitor safety of Nordic spa guests and respond to incidents or malfunctions promptly

General Property Maintenance

• Conduct regular building inspections and property walk-arounds to identify and resolve safety or maintenance issues
• Assist with landscaping and snow removal as needed
• Maintain back-of-house and public space systems including lighting, HVAC, and plumbing
• Assist with fire and life safety systems inspections and repairs (alarms, extinguishers, emergency lighting)

Electrical & Plumbing

• Troubleshoot and repair minor electrical issues (lights, switches, outlets, appliances)
• Perform light plumbing work such as unclogging drains, fixing leaks, replacing faucets and valves

Kitchen Equipment Maintenance

• Troubleshoot and assist with repair of commercial kitchen appliances including ovens, dishwashers, fryers, refrigeration units, and ventilation systems
• Coordinate with external contractors for major repairs as needed

Guest Service & On-Call Duties

• Respond promptly to guest and staff maintenance calls with professionalism and a service-first attitude
• Remain on-call as scheduled for after-hours emergencies or urgent maintenance needs
• Log all work completed and maintain records for inspections and warranty work

Requirements

• High school diploma or equivalent; technical training or certification in a related trade is a plus (CPO,First Aid, WHMIS)
• Minimum 2 years' experience in maintenance or facilities management (hotel/spa setting preferred)
• Familiarity with spa operations, pool systems, and water chemistry is an asset
• Knowledge of plumbing, electrical, HVAC, and mechanical systems
• Able to lift up to 50 lbs, climb ladders, and perform physical tasks in all weather conditions
• Strong problem-solving skills and the ability to work independently and efficiently
• Must be available for on-call shifts, including evenings, weekends, and holidays

Basecamp Resorts is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at to discuss your needs confidentially.