Deal Desk Specialist

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Deal Desk Specialist

You are great at:

• Creating and advising alternative/innovative pricing strategies and structures based on specific product set being sold (i.e. Cloud (SaaS), services and on-prem) and that fulfil the customer's requirements, whilst maximizing profitability and revenue for OpenText
• Understanding products, pricing, and contracting
• Drawing insights from pricing and deal structure trends across the region, revenue streams and product sets and advising senior decision makers
• Working closely with the Sales team and other teams that support the deal cycle such as Legal, Professional Services, Security, Sales Operations, Product, as well as Support to enhance value and consistency across all geographic regions
• Communicating with Sales and senior executives to provide Deal Desk messaging and to review specific transactions, understanding and applying necessary approvals as required by internal corporate policy
• Representing CEO and CFO in evaluating and approving transactions for maximum overall value
• Supporting Sales by owning the preparation of the P for Cloud, pricing for on-prem deals, contract renewals and issuing approved pricing
• Participating in, or leading as required, commercial business terms negotiations with customers and internal stakeholders including the coordination of technical, financial and legal aspects of the deals, whilst always ensuring that the company's interests and customer needs are maintained
• Enhancing existing processes to streamline the sales cycle

What it takes:

• 3-5 years of Deal Desk, Finance, Bid Management, Accounting, Legal, Purchasing and/or Sales Operations management background
• Experience working with senior management to CEO level and cultivating positive working relationships with Sales staff
• Bachelor's degree in Finance, Business, Law or similar fields required; Master's degree and/or Professional designation (in Accounting, Finance or Legal) a plus
• Exceptional communication and interpersonal skills
• Fluent in English, additional languages a plus
• Extensive experience in quickly reading and understanding revenue contracts
• Self-motivated with an interest to learn and apply new skills
• Cross functional influencing skills
• Experience in delivering high quality guidance against challenging timelines
• Experience in working with virtual teams across the world
• Able to communicate effectively with both technical and commercial specialists involved in the solution development
• Strong business and financial acumen, and ability to draft commercial language in contracts
• Cloud services industry experience is a distinct advantage
• Giving support and assistance to other deal desk managers as required
• Advanced Excel and PowerPoint skills
• Strong organizational and time management skills along with the ability to work unsupervised
• Expertise in the application of US GAAP revenue recognition rules is an asset
• Some travel may be required

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.