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Dental Receptionist/Steri Tech

2 weeks ago

Ottawa, Ontario, Canada Wateridge Dentist Full time $40,000 - $52,000 per year

Overview

We are seeking a friendly and organized Dental Receptionist/Steri Float to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. The ideal candidate will also be flexible in providing assistance in sterilization. This role requires proficiency in handling electronic medical records, scheduling appointments, and maintaining a welcoming environment for patients.

Responsibilities

  • Greet patients warmly and manage the check-in and check-out processes.
  • Schedule and confirm appointments using dental software such as AKITU ONE and Maxident.
  • Maintain accurate patient records and manage electronic medical records efficiently.
  • Answer phone calls and respond to inquiries regarding services, appointments, and insurance information.
  • Process patient payments and handle billing inquiries with attention to detail.
  • Assist with managing office supplies and ensuring the front desk area is organized and presentable.

What we offer:

  • On-site parking
  • Dental care
  • Holiday pay
  • Bonus pay end of year
  • 4 - 5 work days

Requirements

  • English speaking and writing proficiency is REQUIRED
  • French speaking and writing proficiency is REQUIRED
  • Previous experience as a Dental Receptionist or in a similar front desk role within a dental office is preferred.
  • Familiarity with dental terminology and procedures is highly desirable.
  • Proficient in using phone systems and electronic medical record systems.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Ability to work collaboratively as part of a team while also being self-motivated.

Join our dedicated team where you can make a difference in our patients' experiences while growing your career in the dental field

Job Type: Full-time

Pay: $23.00-$25.00 per hour

Benefits:

  • Dental care
  • On-site parking

Work Location: In person