Cash Management Clerk

Work Type: Temporary Full Time Until December 19, 2025

Location:

· WRHN @ Midtown (formerly Grand River Hospital, KW Campus)

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary:

• Responsible for posting and reconciling each days' receipts to the patient accounting system for the services provided

• Receive payments and post amounts paid by patients, insurance companies and Misc. deposits to account balances.

• Balance daily receipts and identifies and investigates cash balancing errors from various sources

• Ensures all payments are posted on daily basis and provides daily batch summary report to Finance

• Calculates and posts contractual adjustments and properly applies them against each patient account.

• EFT and WSIB payment positing in HRCM billing system

• Record the day to day cash receipt transactions to ensure that account receivables are maintained in an up to date and current manner and produce daily balanced cash receipt report.

• Accept payments for cosmetic procedure billings

• Balance deposits to bank account

• Perform coin room functions and assist security with change machines and vending machines

• Correspond with bank courier service and bank for coin replenishment

• Assists in process to provide safekeeping of patient valuables

• Process credit card payments according to Payment Card Industry Data Security Standards (PCI-DSS and responsible for posting and reconciling each days' receipts to the patient accounting system for the services provided

Position Requirements:

• Community College 2 years

• Mandatory 2 year receivable or cash application experience

• Be proficient in meeting regular deadlines

• Excellent data entry, keyboard and excel skills required

• Demonstrated ability to organize and prioritize duties

• Excellent communication skills at all levels

• Proficient in MSWord, Excel, Outlook , POS and Internet required

• High degree of accuracy and attention to detail required

• Knowledge of Privacy Act required

• Good attendance record required

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY'S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.