Inside Sales/Customer Service

2 weeks ago

Mississauga ON LS Z, Canada JOEL Theatrical Rigging Contractors Full time $45,000 - $60,000 per year

JOEL Theatrical Rigging, Canada's leading theatrical rigging supplier, is looking for an Inside Sales/Customer Service Representative to join our established and expanding company based in Mississauga, Ontario. The Inside Sales/Customer Service Representative, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This is a pivotal position and is responsible for a variety of job functions. We support a specialized industry, so we are looking for someone who enjoys working in a fast-paced environment, is hardworking, reliable, and willing to learn

Schedule and Hourly Rate

This is a full-time position for a guaranteed 40 work hours/week. Salary is dependent upon experience.

Assets and Areas of Expertise

Proficiency in Microsoft Office, Excel, and QuickBooks

Strong communication and excellent customer service skills

Above average organization with flexibility to adapt to different changes with the ability to multitask

Excels in an ever changing and fast-paced environment, embracing a diversity of tasks and projects.

Able to learn quickly and maintain a high-level of product knowledge

Knowledge of theatre equipment (Rigging, Stage Dressing, Curtains, and Risers) An Asset but willing to learn is a priority as we will provide training

Experience in technical theatre or live entertainment an asset

Key Responsibilities

Answering incoming product inquiries and sales requests by phone and email

Responsible for product knowledge to answer customer questions

Process sales transactions from start to finish by providing customer with quote, verifying stock, advising of delivery, ordering, preparing and shipping orders.

Liaise between customers, sales representatives, and administration

Leading with a positive and flexible attitude, takes initiative to seek out new tasks

Effectively communicate order status with clients and project managers. Proactively work to resolve potential issues and promote high level of clients' satisfaction

Learning about JOEL projects and researching required information to better assist the team and customers

Requirements/Qualifications

Experience in sales / marketing, or related field is preferred. Proven sales experience with a minimum of 1-3 years of experience

Exceptional customer service skills together with effective communication skills

Able to work well independently, and as part of a team in a fast-paced environment

Self-starter, takes initiative to work efficiently and seek out new tasks

Proven success in prospecting and selling by phone; ability to uncover customer needs and challenges and to propose solutions and products to meet those needs

A valid Ontario Driver's License (G Class preferred)

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

  • Extended health care

Work Location: In person

  • Inside Sales/customer Service

    5 days ago

    Mississauga, Canada Ivan Fasteners Canada Full time

    **Inside Sales Representative Job Description** To sell products and services to customers via walk-in, phone. E-mail and lead follow-up calls **Inside Sales Representative Responsibilities**: - Communicating with customers, making outbound calls to potential customers, and following up on leads. - Understanding customers' needs and identifying sales...

  • Inside Sales/customer Service

    3 days ago

    Mississauga, Canada Manufacturing Assembly Ltd. Full time

    Rotech Pumps is a leading Canadian manufacturer of industrial pumps, serving clients across North America and globally. We pride ourselves on delivering high-quality products backed by strong customer support and technical expertise. We are currently seeking a motivated and detail-oriented **Inside Sales / Customer Service Representative** to join our team....

  • Inside Sales/customer Service

    5 days ago

    Mississauga, Canada SECCAN Full time

    SECCAN is a leading supplier of hardware specialty products, serving the commercial, institutional, industrial and multi-family residential construction building industry since 1970. We are committed to the same values and traditions that have served our customers for the past 50 years. We have an immediate opening for a senior inside sales representative...

  • Inside Sales Manager

    1 week ago

    Mississauga, Ontario, Canada Just Sales Jobs Full time $90,000 - $110,000

    As an Inside Sales Manager, you will lead and develop a five-person inside sales/order desk team within a busy lighting and electrical distribution company. You will provide leadership, hands-on support, and technical expertise to drive performance, streamline communication, and strengthen the bridge between inside and outside sales. This position includes a...

  • Inside Sales Manager

    6 days ago

    Mississauga, Ontario, Canada Just Sales Jobs Full time $90,000 - $110,000 per year

    As an Inside Sales Manager, you will lead and develop a five-person inside sales/order desk team within a busy lighting and electrical distribution company. You will provide leadership, hands-on support, and technical expertise to drive performance, streamline communication, and strengthen the bridge between inside and outside sales. This position includes a...

  • Inside Sales/customer Service

    5 days ago

    Mississauga, Canada JOEL Theatrical Rigging Full time

    JOEL Theatrical Rigging, Canada's leading theatrical rigging supplier, is looking for an Inside Sales/Customer Service Representative to join our established and expanding company based in Mississauga, Ontario. The Inside Sales/Customer Service Representative, will act as a liaison, provide product/services information, answer questions, and resolve any...

  • Customer Service and Inside Sales Representative

    1 week ago

    Mississauga, Canada Specialty Products and Insulation Full time

    **Summary***: The Customer Service and Inside Sales Representative (CSSR) will be responsible for handling an array of front-facing duties, including assisting customers with complaints and questions, and relaying information about SPI’s products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek...

  • Inside Sales/customer Service Representative

    2 weeks ago

    Mississauga, Canada Rotech Pumps & Systems Inc Full time

    **Full Job Description** Inside Sales / Customer Service Representative Company Information: Rotech Pumps & Systems Inc, a well established and growing Pump Manufacturing Company is looking for a full-time Inside Sales / Customer Service team member. We offer a diverse range of technologies including Pumps, Ball Check valves, Mechanical Seals and other...

  • Inside Sales/customer Service Representative

    2 weeks ago

    Mississauga, Canada Rotech pumps & Systems Inc. Full time

    **JJob Title**: Inside Sales / Customer Service **Company**: Rotech Pumps & Systems Inc, Mississauga Rotech Pumps & Systems Inc, a leading Pump Manufacturing Company in Mississauga, is seeking a versatile individual to fulfill the role of Inside Sales / Customer Service. This dynamic position involves a wide range of responsibilities aimed at ensuring...

  • Inside Sales

    2 weeks ago

    Mississauga, ON LS P, Canada Electro-Federation Canada Full time $45,000 - $60,000 per year

    Inside Sales/Customer Service AssociateIntralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical IndustryWe are proud to have serviced the Ontario market since 1977Main ResponsibilitiesHandle incoming/outgoing customer calls/emails (ticket system)Process orders, inquiries and quotationsPromptly solve customer problemsExpedite...