Principal Consultant

3 days ago

Ottawa, Ontario, Canada Cognizant Full time $80,000 - $120,000 per year

The Workday Principal Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Responsibilities:

  • Onshore lead who leads Functional/Technical workstream for the assigned set of accounts.
  • Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements
  • Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests
  • Provides on-call support and holiday coverage as required
  • Deep knowledge in SLA constructs and adherence
  • Coordinate with external and internal stakeholders to create high business impact.
  • Contribute to the operational efficiency of the Workday practice.
  • Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
  • Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
  • Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
  • Ensures system design fits the needs of the user. 
  • Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment 
  • Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
  • Drive continual business processes improvements throughout the organization

Skills & Requirements:

  • Bachelor's degree or equivalent experience
  • Minimum of 3-4 years of experience in Workday experience
  • Should have an expert level understanding of Workday
  • Workday certification is mandatory
  • Able to multitask and perform a variety of duties
  • Good communication and interpersonal skills
  • Willingness to go the extra mile to solve customer problems.
  • Good Analytical skills with ability to solve complex incidents, provide suggestions\best practices

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Work as One: We think beyond roles, relying on each other's strengths to win as a team.
  • Raise the Bar: We always aim for excellence in how we work and what we deliver.
  • Dare to Innovate: We push boundaries and take chances to reimagine what's possible.
  • Do the Right Thing: We all lead with integrity and always make the ethical choice.
  • Own It: We own the outcomes for our company, colleagues, and community.

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