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Patient Care Representative
2 weeks ago
An exciting opportunity for an individual who is passionate about patient care If you are superior with computers, able to multitask, and have previous experience in a similar position, we want to hear from you
CanSleep is seeking a part-time Patient Care Representative (Medical Office Assistant) to join their team in Victoria, BC. This role will primarily be based at our Oak Bay location.
PRIMARY RESPONSIBILITIES
- Email and phone reception
- Greet patients and provide a welcoming, professional environment.
- Patient scheduling
- Manage clinic calendars for sleep studies, CPAP setups, and follow-ups.
- Assist patients with minor equipment troubleshooting
- Ensure all patient documents are completed accurately
- Inventory management
- Ensure claims/pre-approvals are completed and submitted
- Liaise with insurance companies as needed
- Educating and providing patients with Home Sleep Apnea Testing devices within Provincial Accreditation Guidelines
- Shipping/receiving
REQUIREMENTS OF THE POSITION
- Minimum 1 year of experience in a similar position (i.e. medical office, customer service, administration)
- Superior communication skills and command of the English language (additional languages considered an asset)
- Proficient with computers and software, including Google and Microsoft platforms
- Able and willing to learn new software and technologies
- Able to multitask
- Able to apply critical thinking skills
- Able to work independently or as a team with minimal supervision
WORKING CONDITIONS
- Work hours are between 9 am and 5 pm, Monday to Friday (half hour unpaid lunch)
We wish to thank you for your application, but please note that only qualified candidates will be contacted for an interview.
Job Types: Part-time, Permanent
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Experience:
- Patient Care: 1 year (preferred)
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
