Human Resources Specialist

Great Place to Work Certified

2024 Top 50 Best Workplaces in Canada

Human Resources Specialist
Reports to: Human Resources Manager

Location: Vancouver, BC

We are looking for a proactive and detail-oriented
Human Resources Specialist
to join our growing team. This role will play a vital part in supporting our employees, franchisees, and leaders while ensuring that our HR processes are effective, consistent, and continuously improving.

Responsibilities include:

• Manage end-to-end recruitment for corporate roles, including postings, candidate sourcing, interview coordination, and reference checks
• Support franchisees with recruitment best practices and ATS (Workable) training
• Prepare onboarding materials and facilitate new hire orientations
• Administer employee benefit enrolments, updates, and billing
• Support annual salary review processes, bonus processing, and compensation statements
• Act as the liaison between employees and benefits providers
• Maintain accurate employee records and process payroll documentation in collaboration with Finance
• Prepare employee correspondence such as letters of offer, employment verification, and changes to terms
• Manage HR documentation, data integrity, and reporting through SharePoint and PayWorks
• Provide guidance and coaching to managers on HR policies and employee issues
• Support workplace investigations and recommend actions to resolve employee concerns
• Conduct exit interviews and provide insights on trends and improvements
• Coordinate performance management processes, including mid-year and year-end reviews
• Support 360 feedback surveys and achievement/development planning
• Contribute to HR continuous improvement projects, policy development, and culture initiatives
• Performing other assigned duties and supporting projects as required

Requirements
What You Bring to the Table

• Degree or Diploma in Human Resources, Business, or a related field
• 2+ years of HR experience, ideally within retail, food service, or a franchise environment
• Strong knowledge of HR administration, payroll coordination, and recruitment
• Excellent communication skills, both written and verbal
• High computer literacy: MS Office (Word, Excel, PowerPoint, Outlook, SharePoint); experience with HRIS/ATS tools (e.g., PayWorks, Workable) an asset
• Strong organizational and project management skills with attention to detail
• Ability to work independently and collaboratively in a fast-paced environment
• Demonstrated initiative, critical thinking, and problem-solving skills
• High level of professionalism with a strong commitment to confidentiality

Benefits
What's in it for You
Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too

• Competitive salary and vacation plan
• A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account
• Paid sick and personal leave days
• Paid day for community service/volunteer time
• An open, 'continuous-learning' environment where professional development and career progression is encouraged
• Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
• High level of autonomy and responsibility
• Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.
We are an equal opportunity employer and value diversity at our company.
About COBS Bread
With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and foodbanks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. COBS Bread is part of Bakers Delight - Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.