Student Fees Assistant

The Calgary Board of Education (CBE) is the largest school board in western Canada with over 131,000 students and 15,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.

When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.

Competition Close Date: Wednesday, November 19, 2025 at 11:59PM

Calendar: 12 Month

Salary: Staff Association Grade D, $26.25 to $34.02

FTE: 1.0 FTE, 35 hours per week

This is a temporary position with an expected end date of May 30, 2026

Purpose

The purpose of this job is to process payments and waivers for student fees for the Calgary Board of Education (CBE). These fees include (but are not limited to) Noon Supervision, and Charter Transportation as identified by schools. This includes data entry for all registrations and payments received by Student Fees, opening and tracking mail received, and accurate reporting of daily work.

Accountability

The incumbent is accountable for ensuring accuracy and efficiency in carrying out the assigned responsibilities in a professional and customer service orientated manner.

Major responsibilities

• Processes fee payments according to established procedures. Checks accuracy of source documents, performs calculations and prepares data for entry. Verifies the accuracy of information before entry into Student Fees ecosystem or other systems as required. Prepares and reconciles payment batches for submission to cashier.
• Assists in accurately maintaining database of all unpaid student fees and maintains records of outstanding accounts and issues past due notices.
• Issues tax receipts for Noon Supervision services.
• Processes applications for waiver of board mandated fees including Music Instrument Registration and Transportation fees.
• Assists in accurately maintaining database of all waived fees and any rejected or appealed applications.
• Organizes and maintains files of documentation received (Noon Supervision registrations, waiver applications, and transportation contracts).
• Responds to all internal department inquiries in written form, in person, by telephone, email and fax. Safeguards confidentiality of pertinent personal data in files and when responding to inquiries.
• Performs other related responsibilities as assigned to meet the purpose and accountabilities of the role.

Qualifications

Education and Experience

• High school completion, supplemented with minimum completion of one (1) year specialized accounting post-secondary education.
• A minimum of one year of related bookkeeping/accounting experience.
• The ability to deal with sensitive and confidential issues in a tactful manner.
• Must be able to work with minimal supervision.
• An equivalent combination of directly related post-secondary education and directly related experience may be considered.

Demonstrated Skills and Competencies

• Familiarity with a large computerized system a strong asset.
• Demonstrated working knowledge and skill in word processing, spreadsheet and database software applications.
• Must be able to consistently work in a setting that has a very high volume workload and short, tight timelines.
• Must have above average verbal and written communication skills and the ability to deal with sensitive and confidential issues in a tactful manner.
• Demonstrated customer service orientation.
• Ability to take initiative combined with a proactive aptitude.
• Demonstrated trustworthiness and integrity.
• Personal suitability.

Police Information Clearance: Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.

Are you looking for an opportunity to join a team where your contribution makes a positive impact on the lives and learning of more than 125,000 CBE students? The Calgary Board of Education is looking for exceptional professionals to join our team. Our employees are highly valued and recognized, a career with the CBE offers incredible opportunities, rewards and supports.

We thank all candidates for their interest in this position however only those selected for an interview will be contacted.