Clinic Patient Care Coordinator

Patient Care Coordinator

Are you passionate and looking for your purpose?

• Join a 30 yrs established, HIGHLY principled, primary health clinic
• We are purpose-driven and people-passionate
• Our principles align with universal truths and sustainable practices
• Our purpose is to shift family health care and break generational patterns
• Our passion is cultivating long-term relationships with people, families and communities

BASICS

• Minimum 2 years experience in medical related administrative work, general office management, business marketing (or related fields)
• Requires strong telephone experience and skills, and desire to foster strong long-term client/patient relationships
• Must be a confident communicator, team player and multi-task contributor, while also being able to work independently, efficiently and productively without supervision
• As primary key holder - responsible to open/close/prep/clean and organize the facility daily
• Develop long-term relationships using clear confident communications with all patients and potential patients, including telephone, email, text and social media; primary objective is to help patients achieve their health goals
• Coordinate and future-pace each patient's precise scheduling; implement every facet of each patient's individual treatment plan
• Maintain detailed and accurate accounts of each patient record (private and insurance related) for daily, weekly and monthly reconciliation
• Create smooth and organized administrative procedures and workspaces
• Regulate inventory control and generate monthly promotions to exceed set goals
• Oversee and maintain the clinic's electronic medical records (EMR) system, ensuring accuracy, confidentiality, and security
• Update and upload forms in the electronic medical records from various digital and hard copy sources
• Have advanced skills using computers and software including Adobe, Excel, Microsoft Word and various cloud-based software subscriptions
• Schedule, prepare and post content for social media and online marketing
• Create and coordinate business promotions and events on a weekly, monthly and quarterly schedule
• Troubleshoot any minor technical issues related to office equipment, software, or medical devices

Work Environment:

• The Patient Care Coordinator will work as part of a highly experienced and extremely positive Team, in a constructive, fast-paced and compassionate environment focused specifically on the patient experience and patient care
• Standard clinic hours apply, with potential flexibility needed to accommodate patient needs or clinic events.

Compensation:

• This is an hourly-based position. Pay will be competitive and commensurate with experience
• Opportunity for promotion for the right candidate to managerial role and transition to salary-based position after 1 year

BONUS

• Weekly and monthly bonus structures available once qualified
• Annual bonus available with demonstrated improvements in operational efficiency, quality of patient care and exceeding set goals
• Health benefits available after first year in the form of an annual Health Spending Account (HSA)
• 4% vacation pay is paid out in addition to your wage at each pay cycle
• 3 days of paid sick leave are provided per year after probationary period

CONCLUSION

If you are a highly detailed-orientated and organized individual, and if the mission and purpose of shifting the health of individuals, families and communities calls to you, then apply to join our Professional Team Begin your career in this extremely positive environment where we value your input and will guide you to new levels of personal and professional growth.

Currently we have only 1 immediate opening so please forward your cover letter as to why this position suits you, and updated resume to be considered for an interview in the upcoming week.

Work Remotely

• No

Job Type: Full-time

Pay: $24.00-$26.50 per hour

Expected hours: 40 per week

Benefits:

• Company events
• On-site parking
• Wellness program

Application question(s):

• Kindly provide your current work status, when you are available to start training, and what your legal work status is (citizen? PR? permit?).

Experience:

• Office Management or MOA: 1 year (preferred)

Location:

• Burnaby, BC (preferred)

Work Location: In person