Business Analyst

1 week ago


Mississauga, Ontario, Canada J&M Group Full time $60,000 - $100,500 per year
  • Lead elicitation, analysis, documentation, and management of requirements with stakeholders using multiple techniques.
  • Elicit, probe, challenge, and gain consensus on current and future-state requirements.
  • Document and validate as-is processes; design and recommend to-be processes focused on end-to-end customer experience.
  • Ensure impacted business processes and systems are analyzed and acceptance criteria clearly reflect required changes.
  • Collaborate with Change Management to identify and manage stakeholder impacts to customer and employee experience.

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