Lead, Water Damage Technician

Ever felt like you're drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all

The Job – Lead Water Damage Technician

At On Side, Lead Water Damage Technicians (WDTs) lead the team, going wherever a burst pipe, blocked drain, sewer backup (yes, sometimes it's one of those situations) or other water-related disaster calls.

Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day

Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

What you bring:

A Lead WDT bring a host of abilities to their work with a 'get it done' attitude.

Additional abilities include:

• IICRC S Standard and Reference Guide for Professional Water Damage Restoration certification.
• Knowledge of structural drying procedures
• Ability to perform structural drying assessments in accordance with IICRC guidelines
• Ability to complete multi-unit structural drying assessments
• Leadership abilities and experience leading a team
• Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
• Organized with a good sense of time— you're rarely late and know where all your tools are
• Physically fit
• A safety-first mindset
• Valid driver's licence and a clean criminal record (we do check)
• Ability to communicate in English

Past industry experience (although not required) that can translate into success as a WDT includes: Water Damage Manager, lead hand, Water Damage Technician, remediation technician.

Other stuff that will contribute to your success but isn't required:

• Knowledge of 3D Imaging

Of Note

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

What's in it for you?

We're an established company in a growing industry and we need awesome people We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we're able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn't wait for an invitation, but we're in the business of dealing with party crashers, and we've done it for over 40 years

We have branches from Victoria, BC to St. John's, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we're growing—YOU could be the next great addition

Job Types: Full-time, Permanent

Pay: $26.00-$29.00 per hour

Benefits:

• Casual dress
• Company car
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Application question(s):

• Do you have experience with drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)?
• This position can be physically demanding and requires a person to bend, crouch, reach, kneel, etc. Heavy lifting is also a job requirement. Are you comfortable with this?
• Please tell us about your experience in leading teams.
• Describe a time you had to motivate your colleagues.
• Please tell us about your experience in post-disaster reconstruction/restoration. What roles have you had that will make you an effective Water Damage lead?
• Can you provide an example of a time when you successfully de-escalated a difficult situation with a customer? What steps did you take, and what was the outcome?
• Do you have a valid (or expired) IICRC certificate?
• Do you consider yourself to be tech savvy? Restoration work requires documentation and tracking throughout your workday. Do you have computer, phone, and/or tablet/iPad experience and are comfortable using various computer programs?

Licence/Certification:

• Canadian Driver's License (preferred)

Work Location: In person