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Assistant Store Manager
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Portage Place is a mixed-use shopping center in downtown Winnipeg undergoing a major redevelopment into a "supportive, mixed-use campus". Once a destination shopping mall, it has become a key downtown hub for services, connecting to the Skywalk system, and is known for its diverse mix of retailers, restaurants, and government offices. The redevelopment project, managed by True North, will transform the current mall into a mixed-use facility that includes housing, healthcare, retail, and community spaces, aiming to revitalize the downtown area.
Job Overview
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a vital role in supporting store operations, driving sales, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills and advance within a thriving retail environment. The Assistant Store Manager will be responsible for assisting the Store Manager in daily store management, supervising staff, and maintaining operational excellence.
Duties
- Support the Store Manager in overseeing daily store operations to ensure smooth functioning.
- Assist with recruiting, interviewing, and onboarding new team members.
- Manage payroll processing, scheduling, and time management for staff.
- Supervise and motivate team members to achieve sales targets and deliver exceptional customer service.
- Oversee merchandising, pricing strategies, and product placement to maximize sales.
- Handle POS transactions, cash handling, and bookkeeping with accuracy.
- Assist with purchasing decisions and inventory management to optimize stock levels.
- Develop and implement training programs for staff development and skill enhancement.
- Monitor store performance metrics and prepare reports for management review.
- Coordinate marketing initiatives and promotional activities to attract customers.
- Ensure compliance with company policies, safety standards, and store procedures.
Requirements
- Proven experience in retail sales, store management, or sales management roles.
- Strong leadership skills with supervising experience in a retail environment.
- Excellent communication skills, including phone etiquette and organizational abilities.
- Proficiency in POS systems, merchandising, pricing strategies, and cash handling.
- Ability to manage budgets, payroll, and administrative tasks effectively.
- Bilingual or multilingual skills are a plus for serving diverse customer bases.
- Strong negotiation skills with experience in recruiting and interviewing candidates.
- Demonstrated ability to work under pressure with excellent time management skills.
- Knowledge of marketing strategies and customer service best practices.
- Experience with training & development programs is preferred.
- Competency in bookkeeping, math skills, and organizational skills necessary for daily operations. This role is ideal for motivated individuals seeking growth opportunities within the retail industry while contributing to a positive shopping experience for customers.
Job Types: Full-time, Part-time, Permanent
Pay: $134,484.60-$162,690.26 per year
Benefits:
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
Work Location: Hybrid remote in Winnipeg, MB
