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Network Support Engineer
3 weeks ago
Who we are
You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.
We are seeking a skilled IT Network Support Engineer with expertise in cloud networking, branch office networking and Zscaler to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining secure network infrastructure, ensuring optimal performance and security.
As a Network Support Engineer your responsibilities will include:
⦁ Provide network administration and support for branch office and Azure cloud infrastructure
⦁ Assist with architectural design, planning and deployment of network and network security technologies
⦁ Act as a network subject matter expert in projects working with cross-functional teams
⦁ Administer network security technologies including but not limited to HTTP and web security gateways, proxies, caches, firewalls, SSL/TLS, GRE, and IPsec tunneling, VPN's, DLP, anti-virus, spam and spyware solutions, advanced threat detection and analytics
⦁ Implement and manage Aruba LAN solutions, including switches, access points, and network access control
⦁ Configure and maintain cloud-based firewall services, including policy management and threat detection
⦁ Implement and manage Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions
⦁ Monitor network performance and security, troubleshooting issues to ensure availability and reliability
⦁ Follow change management processes, including the creation and review of change requests
⦁ Collaborate with IT teams to integrate network security solutions with existing systems and applications
⦁ Document network configurations, procedures, and troubleshooting steps
⦁ Provide level 3 incident support
⦁ Provide operational activities when required after-hours and on weekends
⦁ Other relevant duties as assigned and required
Doane Grant Thornton
If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens
Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at
Think you've got what it takes to be a Network Support Engineer? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:
⦁ 5+ years of professional experience in IT Operations
⦁ Proven experience with Microsoft Azure networking services, Aruba LAN technologies and Palo Alto Prisma Access
⦁ Strong knowledge of networking protocols and concepts, including TCP/IP, DNS, DHCP, and VLANs
⦁ Knowledge of network security best practices and compliance standards in cloud environments
⦁ Knowledge of Azure network design principles
⦁ Strong analytical thinking, the ability to analyze complex problems and use a systematic approach to find solutions
⦁ Effective communication and collaboration skills
⦁ Ability to lift/move up to 25 pounds0000
At Doane Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more
Our special culture shines through when we have the opportunity to connect in person. That's why we're working in a model where teams are required to be together in the office 4 days per week.
Are you ready to Discover Your Purple?
