Part- Time Receptionist for Physiotherapy Clinic

2 days ago

Whitby ON, Canada Durham Pelvic Health Full time $7,680 - $7,872 per year

Durham Pelvic Health is a Physiotherapy Clinic in Whitby, is looking for a dynamic, creative, and tech-savvy individual to fulfil the role of Patient Experience Coordinator.

In this role, you will:

  • Troubleshoot and resolve technical issues
  • Use a variety of software applications on a daily basis
  • Schedule appointments for patients in person, over the phone, and via e-mail using JaneApp booking software
  • Perform clerical duties such as scanning, filing, photocopying, and faxing
  • Greet and welcome patients upon their arrival
  • Professionally interact and communicate with patients and the general public
  • Answer, screen, and direct incoming telephone calls
  • Process payment transactions, issue statements, and reconcile accounts
  • Provide marketing, administrative, and organizational support to management and practitioners
  • Maintain confidentiality of patient information
  • Ensure reception area is tidy and presentable
  • Perform other duties as assigned

What you'll bring:

  • Ability to troubleshoot technical problems and determine the root cause in a fast-paced environment
  • Proficiency in MS-Office and other computer software
  • Hands-on experience using office equipment such as tablets, desktop computers, scanners, and printers
  • Exceptional customer service skills
  • First-rate verbal, scheduling, and written communication skills
  • Ability to take initiative, follow through, and see tasks through to completion
  • Ability to be resourceful and proactive when issues arise
  • Acute attention to detail
  • Ability to work independently as well as part of a team
  • Ability to work well under pressure, with multiple deadlines, and on various projects

The hours of work we are currently looking for are Thursdays 4 pm-7:30pm. The hourly wage is $17.20- $19, dependent upon experience.

Interested applicants are invited to e-mail their cover letter and resume to the e-mail listed.

Job Type: Part-time

Salary: $17.20-$19 /hour

Job Type: Part-time

Pay: $17.20-$19.00 per hour

Expected hours: 4 per week

Work Location: In person

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