Director, Multilateral Partnerships

About Viamo
Mobile technology is revolutionizing how organizations engage with the people they serve. More than 96% of the world's population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Viamo believes that information is power. We connect individuals and organisations using digital technology to make better decisions. Viamo is the #1 Digital Platform connecting these organizations to the Next Billion users who don't have access to the internet and we are well on our way to meeting our goal of reaching 100 million people annually.

About the role
The Multilateral Partnerships role is a senior leader responsible for driving Viamo's global engagement with multilateral organizations, including the United Nations system, the World Bank, and other key multilaterals. This role requires exceptional strategic vision, account management expertise, and sales leadership to secure long-term, trusted partnerships that deliver recurring revenue and scale Viamo's impact globally.

You will lead Viamo's multilateral portfolio, ensuring that our partnerships advance organizational strategy, align with our product roadmap and unlock opportunities across Viamo's markets. Read more about Viamo's suite of solutions here.

Key Responsibilities

• Strategic Leadership
  • Own and grow Viamo's global portfolio of multilateral partnerships, positioning the organization as a long-term strategic partner.
  • Develop and implement multi-year partnership strategies with UN agencies, the World Bank, and other multilaterals.
  • Secure global framework agreements and MSAs that cascade into country-level opportunities for recurring revenue.
  • Represent Viamo externally as a senior leader at global forums, UN headquarters, multilateral events, and high-level negotiations.
• Opportunity Development & Account Growth
  • Proactively identify and pursue opportunities with multilaterals that align with Viamo's strategy and product roadmap.
  • Lead major negotiations, proposals, and partnership agreements at the global level.
  • Work closely with Regional Directors and Country Directors to capture opportunities flowing from global agreements.
  • Ensure account plans include pathways for repeat business, multi-country scaling, and cross-sector engagement.
• Strategic Influence & Coordination
  • Ensure multilateral partnerships inform and shape Viamo's product strategy by working closely with the Product team to keep solutions relevant and scalable for global institutional clients.
  • Act as senior account manager on multilateral-funded projects, staying close to delivery to safeguard client satisfaction, support course corrections, and convert client success into expanded partnerships.
  • Provide direct coverage for a select group of countries as proving grounds for multilateral partnerships, ensuring hands-on engagement with delivery, iteration, and demonstration of scalable impact.
  • Partner with Viamo's Strategic Partnerships, Foundations, and Country Partnerships teams to divide and manage global responsibilities.
  • Coach and support country and regional teams in engaging effectively with multilateral stakeholders.
  • Collaborate with the Global Leadership Team to forecast growth, align strategy, and measure performance.
• Travel & Coordination
  • Travel frequently to global headquarters and regional hubs.
  • Flex working schedule to align with partner time zones (e.g., New York for UN agencies, Washington DC for World Bank).

Key Performance Indicators

• Bookings: Margin value of secured multilateral contracts (global, regional, and cascading country-level).
• Year-on-Year Growth: Year-on-year growth in recurring revenue from multilateral partners.
• Framework Agreements: Number and value of global agreements secured that enable multi-country implementation.

Team and Reporting Structure

• VP of Strategic Partnerships

Profile

Essential

• 10+ years of experience in global partnerships, account management, or business development within multilateral organizations, INGOs, ICT4D, or social enterprise.
• Proven success in securing and managing multi-million-dollar agreements with UN agencies, the World Bank, or other multilaterals.
• Track record of building recurring revenue and long-term partnerships at the global level.
• Exceptional relationship management and influencing skills with senior multilateral stakeholders.
• Strategic thinker with entrepreneurial drive; proven ability to co-create and scale innovative solutions with partners.
• Excellent written and oral communication skills, with the ability to navigate complex negotiations across cultures and geographies.
• Flexibility to travel frequently and adapt to global partner time zones.

Desirable

• Deep understanding of the UN system and major multilaterals' operating model.
• Knowledge of development sectors relevant to multilaterals (health, agriculture, humanitarian response, education)
• Experience structuring framework agreements or multi-country consortia.

Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients' needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination

Apply now with a CV and a short cover letter