Programmer Client Solutions
3 days ago
Programmer-Client Solutions
Job Type: Full-Time
Hours: Days/after hours as needed
Salary: $50-$75K DOE
Benefits available after 60 Days for full-time employees
About AnswerNet
AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.
Summary
Reporting to the Team Lead Client Programming, the Programmer – Client Solution is responsible for developing client specific solutions utilizing our existing technology stack. Specifically, you will analyze, design, develop, and maintain applications for our clients in a reusable method, allowing us to offer newly developed solutions to all clients.
Job Duties / Responsibilities / Essential Functions:
- With direction and utilizing documented requirements, you will design, develop, and document client solutions using our existing technology stack.
- Working with various Technical Services teams and the business in order to ensure understanding of requirements.
- Creation of solutions for multiple Windows and web-based systems written in C#, .NET, and JavaScript.
- Create and execute test plans, and work with internal users to obtain approvals.
- Ensuring code that is created is moved to the proper repositories.
- Creation of documentation on all solutions.
- Troubleshooting bugs and issues with existing solutions.
- Ensuring all solutions are created using existing methodologies and standards.
- Be on call 24/7 for emergency duties when necessary.
- Other duties as assigned.
Required Knowledge /Skills / Abilities / Qualifications:
- Great attention to detail
- Communication and Interpersonal Skills:
- Excellent communication skills, both written and verbal.
- Ability to work effectively with stakeholders at all levels.
- Analytical and Problem-Solving Skills:
- Strong analytical skills to assess data and drive decisions.
- Ability to quickly identify and resolve issues.
- Call Center experience considered beneficial
- Ability to multitask and adapt quickly to changing work conditions in a fast-paced environment
- Self-motivated with excellent time management
- High energy and positive attitude
- Strong knowledge of C#, .NET.
- Laravel (PHP) experience would be considered an asset
- Experience with SQL, SSIS, SSRS, MySQL
Education and experience
- Bachelor's degree in Computer Science, math or a related field
- Three years of related experience
PHYSICAL REQUIREMENTS:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
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