Dispatcher of Traffic Control Company

2 weeks ago

Burnaby BC VC N, Canada Traffic Pro Services Full time $54,080 - $58,520 per year

Traffic Pro Services (TPS) has been doing business since 2012 and is looking for an experienced Dispatcher who

will work closely with the ownership and management team. This position works in our Burnaby office and

reports directly to the General Manager – Lower Mainland. The Dispatch areas covered are the Lower

Mainland and Vancouver Island.

If you are looking to advance your career in the traffic control industry, please respond with your resume to

schedule an interview with us. We appreciate all who take the time to apply, however, only those with valid

traffic control experience meeting the outlined criteria will be contacted for an interview.

Responsibilities include but are not limited to:

 Daily scheduling of all TCPs and LCTs.

 Ensure that service is completed in accordance with IBEW Local 258 established union seniority

policies.

 Dispatch calls to routes based upon designated route and driver location.

 Perform field staff check-ins at day's beginning to ensure nobody is late to work or no show.

 Ensure operational coordination with other departments.

 Interacts and communicates with customers and subcontractors via email and or telephone.

 Troubleshoot and resolve potential problems before they result in customer complaints.

 Assist in determining daily dispatch and provide the best mix of worker experience, equipment

capability, and customer requirements.

 Record and document information from staff and customers and distribute to appropriate internal

departments.

 Must be able to communicate effectively and professionally via email, text and telephone.

 Assist hiring when needed.

 Site supervision and field checks as required by Management.

 Assist with quoting of new projects.

 Administrative activities as needed or assigned.

Qualifications:

 1 year of Traffic Control Experience/ Knowledge

 Minimum 1 year of Dispatch Experience (Traffic Control Preferred)

 Valid drivers license

 Reliable vehicle

 Positive attitude

 Strong work ethic

 Professional demeanor

 Strong communication and interpersonal skills.

 Strong customer focus.

 Proven ability to multi-task & ability to prioritize tasks.

 Advanced skill level with software applications and word processing accuracy including adequate

typing speed.

 Required to work extended hours including occasional weekends from time to time.

 Minimum college diploma in related disciplines is an asset.

 Exceptional organizational and leadership abilities.

 Ability to work independently and as part of a team.

 An understanding of WCB safety policies as they relate to traffic control.

Job Type: Full-time

Pay: $54,080.00-$58,240.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Experience:

  • TCP: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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