bilingual senior investigator

Posting 25-36

Bilingual Senior Investigator

Investigations Unit, Investigations and Professional Conduct Department

Permanent Position Category 5 - Hiring Range $99,761 - $118,944

To assist the Manager, Investigations in providing direction to and supervision of Investigators in English and French. Responsibilities include providing Investigators with initial and ongoing training, supervision of investigation progress, and review of relevant documents including Investigation Plans and Investigation Reports for the Investigation Committee.

French language proficiency testing will be administered as part of the recruitment process for this position.

Responsibilities:

Training and Development:

• Participate in the full cycle recruitment for positions in the unit (edit postings, review applicants, prepare interview questions and interview).
• Provide initial and ongoing training of Investigators.

Allocation of Cases:

• Review and assign cases to Investigators and balance Investigator caseloads.
• Reassign files when necessary.

Supervision of Investigators:

• Team Lead for a group of approximately seven Investigators.
• Provide direction on the conduct of investigations, including analyzing initial information to detect evidentiary gaps in files, identifying persons to be interviewed, and setting time frames for investigations.
• Review, edit and provide comments and feedback on Investigation Plans and proposed allegations of professional misconduct, competence or fitness to practise.
• Review, edit and provide comments and feedback on Registrar Memoranda, Requests to Initiate Investigations, Investigation Reports, notification letters, and resolve issues as they arise as files go through the document management system
• Conduct one-on-one weekly meetings with Investigators as necessary to respond to questions and provide guidance
• Conduct quarterly file reviews of investigation files to monitor file progress and offer constructive feedback to investigators.
• Conduct annual Performance Appraisals of Investigators.
• Develop, in conjunction with HR, implement and monitor Performance Improvement Plans as needed, with Manager's support.

Project Management:

• Coordinate assigned Investigation Unit projects.
• Review and update template documents in iStar as required and ensure French language templates align with English language templates.
• Assist the Manager, Investigations and/or the Director of Investigations and Professional Conduct with the Investigation Unit's statistics for Registrar's Reports, budget presentations, etc.
• Attend Unit check-in meetings with the Director, Department leadership meetings, affiliates meetings, meetings with Independent Legal Counsel or the College's external prosecutors.
• Participate in development of content and presentation of annual employer webinar.
• Develop and participate in external presentations.
• Participate in College wide initiatives, including KPIs as they relate to the College's strategic goals.
• Respond to questions from employers, members, members of the public and affiliates as needed.
• Perform the duties of the Manager, Investigation in the Manager's absence (Acting).
• Perform other duties as assigned by the Manager, Investigations.

Qualifications, Skills and Experience:

• Post-secondary education (Bachelor's degree preferred).
• Bachelor of Education and/ or Law degree is an asset.
• Three or more years of experience working for a professional regulator with an emphasis on investigations is an asset.
• Supervisory experience is an asset.
• Excellent French and English language skills, written, oral and comprehension, are required.
• Ability to review and digest large volumes of materials.
• Organizational, time management skills and problem-solving skills.
• Ability to manage various personalities, including the use of tact and diplomacy and to assist Investigator teams with strategic questions regarding their investigations.
• Critical analysis and ability to interpret and apply policies, procedures, and relevant legislation.
• Self-motivated, self-directed and ability to multi-task.
• Sound judgment, professionalism, discretion and ability to maintain confidentiality in order to conduct investigations in a timely and efficient manner and in compliance with the requirements of section 48 of the Ontario College of Teachers Act.

To apply, please submit your cover letter and resume through our application portal no later than October 30, 2025.

The Ontario College of Teachers offers competitive salaries, pension, comprehensive benefits and a modern, progressive work environment. This position operates with a mix of remote and in-office workdays.

Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.