Client Services Co-ordinator

1 week ago

North Vancouver BC VM H, Canada iSkinPure Clinic Full time $41,600 - $47,760 per year

Job Type: Part-Time

(Approximately 24 hours per week; Thursdays, Fridays & Saturdays)

We are seeking a warm, professional, and detail-oriented Client Services Co-ordinator to join our growing medspa team. As the first point of contact for our clients, you will play a key role in creating an exceptional client experience. You will be responsible for booking appointments, assisting clients with check-in/check-out, promoting and selling skincare products, and supporting daily operations.

Fluency in both English and Mandarin is required to effectively communicate with our diverse clientele.

Job Key Responsibilities:

  • Greet clients in a professional, friendly, and welcoming manner
  • Manage appointment bookings (phone, email, online platform)
  • Confirm, reschedule, and follow up on appointments as needed
  • Process check-ins, check-outs, and payments
  • Provide information about services, skincare products, and promotions
  • Support treatment delivery by preparing and applying under the supervision of licensed staff
  • Upsell or recommend retail products based on client needs
  • Maintain a clean and organized front desk and retail area
  • Assist with inventory, stocking, and displays of skincare products
  • Handle client inquiries or concerns, escalating to clinical staff as needed
  • Support marketing efforts (reminders, social media replies, etc. if applicable)
  • Maintain client records and confidentiality in compliance with privacy standards

Qualifications & Skills:

  • Fluent in English and Mandarin (spoken and written)
  • Previous experience in a spa, medspa, beauty, or customer service setting is preferred
  • Strong communication and interpersonal skills
  • Familiarity with skincare or medical aesthetics is an asset
  • Comfortable with point-of-sale systems and appointment scheduling software
  • Well-groomed, professional appearance
  • Ability to multitask, stay organized, and remain calm under pressure
  • Positive, team-oriented attitude

What We Offer:

  • Competitive hourly wage (based on experience)
  • Staff discounts on services and products
  • Training on products and booking systems
  • Supportive team and positive work environment
  • Opportunities for growth within the clinic

Job Type: Part-time

Pay: $20.00-$23.00 per hour

Expected hours: 24 – 30 per week

Work Location: In person

  • Marketing Co-ordinator

    1 day ago

    North Vancouver, Canada Afrina Beauty Center Full time

    **Specific Skills**: - Advise clients on advertising or sales promotion strategies - Act as spokesperson for an organization - Answer written and oral inquiries - Prepare and/or deliver educational, publicity and information programs, materials and sessions - Gather, research and prepare communications material - Co-ordinate special publicity events and...

  • Office Co-ordinator

    1 week ago

    North Vancouver, Canada Park Place Daycare Ltd. Full time

    or equivalent experience **Work setting**: - Private sector - Various locations **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer policies and procedures related to the release of...

  • Administrative Services Co-ordinator

    3 days ago

    North York, Canada Tabatabaee Immigration Services Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 3 years to less than 5 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry...

  • Shipping Co-ordinator

    7 days ago

    North York, Canada K&V Pallets Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Manufacture - Warehouse **Tasks**: - Establish work schedules and procedures - Co-ordinate activities with other work units or departments - Prepare and submit reports - Ensure smooth operation of computer equipment and machinery -...

  • Marketing Co-ordinator

    1 day ago

    North York, Canada Castle Access Panels & Forms Inc. Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Work setting**: - Business - ** Tasks**: - Advise clients on advertising or sales promotion strategies - Assist in the preparation of brochures, reports, newsletters and other material - Co-ordinate special publicity events and promotions - Gather, research...

  • Operations Co-ordinator, Property Management

    1 week ago

    North Vancouver, Canada LONSDALE QUAY MARKET CORP. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Property management companies - Tourism **Tasks**: - Hire and supervise support staff performing operational, clerical or maintenance duties - Prepare and...

  • transportation co-ordinator

    1 week ago

    Calgary, AB TY H, Canada Compass Transport Ltd. Full time $45,000 - $70,000 per year

    Education:Expérience:EducationSecondary (high) school graduation certificateWork settingTransportationTasksCo-ordinate activities with other work units or departmentsPrepare and submit reportsEnsure smooth operation of computer equipment and machineryArrange for maintenance and repair workResolve work problems, provide technical advice and recommend...

  • Office Co-ordinator

    1 week ago

    Vancouver, Canada Paradise Drywall Ltd. Full time

    **Work setting**: - Private sector - Urban area **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer policies and procedures related to the...

  • Office Co-ordinator

    3 days ago

    Vancouver, Canada Paradise Drywall Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Private sector - Urban area **Tasks**: - Review and evaluate new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are...

  • Marketing Co-ordinator

    2 weeks ago

    Vancouver, Canada THE MAIN Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Advise clients on advertising or sales promotion strategies - Answer written and oral inquiries - Assist in the preparation of brochures, reports, newsletters and other material - Co-ordinate special publicity events and promotions - Gather, research and prepare communications...