Legal Operations Analyst
8 hours ago
Role Description: Metergy is seeking a highly organized, analytical and process-driven Legal Operations Analyst to support the optimization of our Legal Department's systems, data and workflows. In this role, you will enable the Legal team to operate efficiently by improving processes, leveraging analytics to streamline workflows, and support strategic decision-making through reporting and insights. The ideal candidate brings strong business operations skills, enjoys problem-solving and is excited to help build a modern, scalable legal function You have a passion for process and identifying ways to simplify and improve. Reporting to Senior Legal Counsel, this is a hands-on, high-impact role that works closely with both the Legal team and cross-functional business units including Sales and Operations. A deep understanding of business operations, data analytics, process and workflow optimization, and technology-enabled solutions is essential. Responsibilities:
- Evaluate, design, and improve legal processes to resolve operational bottlenecks, manage legal risk, and drive continuous process improvement.
- Document legal processes, SOPs, knowledge bases, and self-service resources to increase efficiency, standardization, and scalability.
- Maintain, optimize and/or automate legal workflows (contract intake, matter management, compliance tracking, etc.).
- Implement self-service tools, FAQs, and other scalable solutions to empower internal clients, improve response times, and reduce dependency on legal staff for routine inquiries.
- Collect, analyze, and summarize legal operational data to support strategic decisions, identify process improvement opportunities and resourcing plans.
- Collaborate with the Sales Operations team to support and coordinate on sales opportunities, facilitating effective communication and alignment between legal and sales functions.
- Build and maintain dashboards and reporting for legal KPIs to manage workload, streamline workflows, manage ongoing matters, and highlight team wins.
- Assist with evaluation, implementation and integration of new legal tech tools, including AI tools.
- Manage and optimize legal tech tools including configuration changes, user access, permissions, and ongoing administration.
- Support the contract lifecycle through intake, triage and lifecycle tracking.
- Maintain accurate corporate records and documentation.
- Format and prepare legal and commercial documents with consistency and precision.
- 5+ years of experience in legal operations, technical program management, project management, technology implementation or related field.
- Demonstrated success with project management, systems integration, process improvement or automation and implementing technology solutions.
- Technical acumen and comfort driving evaluation and integration of new technologies and AI solutions.
- Strong analytical and problem-solving skills, with the ability to leverage data and metrics to drive insights and decision-making.
- Exceptional attention to detail and strong organizational skills.
- Self-starter with the ability to work independently and as well as collaborate successfully in a team environment.
- Ability to prioritize and manage multiple initiatives in a dynamic, fast-paced environment.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
- Advanced proficiency in Microsoft Word including document styles, multilevel numbering, cross-references, document comparison, track changes etiquette, document cleanup, and formatting remediation. Skilled in DOCX to PDF conversion, Adobe Acrobat tools, and e-signature platforms.
- Familiarity with AI tools and prompt engineering, with the ability to leverage these technologies for automation and innovation.
- Proficiency in Microsoft Lists, PowerBI, Power Automate and Excel is an asset.
- Experience with CLM tools, file management systems, CRMs or document review processes is an asset.
- Experience working in an in-house legal department is an asset.
• 100% company covered heath and dental benefits from day 1
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Grow with us We cover annual fees for your professional designation
• Paid personal and sick days on top of your vacation
• Summer hours to enjoy the weather
• Company sponsored social events & more
Metergy's recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant's accessibility needs due to disability and are available upon request.
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