Program Assistant Mental Wellness and Substance Use

Reporting to the Social Development Manager, the Program Assistant works alongside and receives day-to-day work directions from the Outreach and Activity Coordinator for MWSU. The Program Assistant also receives work direction from the Social Workers (MWSU and Complex Care) for higher-level guidance regarding client care plans and specific support requests. Client support strategies must align with established client care plans.

Note: This is a 3-month coverage - Monday to Friday 10:00 am – 4:00 pm, with some evenings and weekends may be required. The maximum hours per day are 6, or 30 per week.

The Candidate:

• Provide administrative support for the peer volunteer program, including communication assistance, volunteer scheduling, hours tracking, and financial requests.
• Support logistical needs for MWSU events and activities, including facility bookings, child-minding coordination, purchase orders, supply shopping, and event/meeting setup and cleanup.
• Assist with community outreach and safety support through home/site visits alongside MWSU staff.
• Arrange or provide transportation as needed for clients, including ride arrangements, vehicle bookings, and ferry bookings.
• Assist with outreach and communication efforts, such as preparing posters and disseminating accurate information under guidance.
• Support outreach to individuals who use drugs/alcohol and their families, accompanying MWSU staff in various settings.
• Utilize databases for accurate client progress tracking and confidential record keeping (if requested).
• Assist with budget implementation, volunteer and staff scheduling, payment requests, and preparation of informational materials and reports (if requested).
• Perform other administrative and professional duties related to the shíshálh Nation's operation as required.
• Maintain confidentiality in accordance with policy guidelines.
• Establish and maintain positive working relationships with professionals and colleagues, prioritizing inclusion and empowerment for those with mental health and substance use challenges.
• Utilize appropriate technology, tools, and methods for effective interpersonal communication.
• Perform all other tasks within the scope of the position.

• Six (6) months of experience in a related field (supportive housing, health and social services, etc.) or equivalent education and experience.
• Frontline or lived experience supporting others with Mental Wellness and Substance Use issues is an asset.
• Excellent verbal and written communication skills. Communicates effectively and sensitively with clients from diverse backgrounds. Conflict resolution training or experience is preferred.
• Previous experience working on harm reduction initiatives.
• Analytical skills, sound judgement and decision-making skills are required to assess situations and determine the best possible outcomes.
• Proficient in the use of MS Office programs with advanced knowledge of Excel and strong database skills.
• Knowledge and understanding of residential schools/colonial practices and the enduring intergenerational impacts.
• Experience working in a First Nations government or other indigenous-led organization is preferable.
• Knowledge of shíshálh culture and community members is an asset.
• Mandatory confidentiality is a condition of employment for all staff of the Nation. Failure to comply will result in dismissal. Employees are expected to follow all guidelines harmoniously and cooperatively, creating a team approach in their duties for the Nation's future success.
• Valid Driver's License; Valid First Aid Certification (or willing to acquire); Valid Food Safe (or willing to acquire).
• An acceptable Criminal Record Check.