Strategic Operations Associate, Marketplace

About The Role
Uber Canada is looking for a highly analytical and motivated individual to join our Mobility Operations team. As part of one of Uber's most important ridesharing markets, this role will have an immediate impact on our business strategy and marketplace performance - owning initiatives across pricing, promotions, and products. You'll work closely with leadership to shape strategic direction, lead key initiatives, and develop innovative, data-driven solutions that enhance our rider and driver experience. You'll need to have the curiosity to dive deep on critical business issues, and the foresight to understand how our decisions today will impact our business tomorrow.

The Marketplace & Planning team is responsible for the Canada P&L, pricing, incentives, and strategic planning. Additionally, the team leads the low-cost product portfolio in Canada which includes Share and Wait & Save. This role sits within a high-impact, high-visibility team requiring strong analytical skills, business acumen, and the ability to own projects from strategy through to execution.

What You'll Do

• Drive Strategic Initiatives: Lead high-impact projects that shape Uber Canada's Mobility strategy, including the development of go-to-market strategies for key products and crafting competition strategy.
• Develop Data-Driven Insights: Analyze complex datasets to provide actionable recommendations to leadership, directly influencing Uber Canada's P&L and informing key business decisions.
• Optimize Resource Allocation: Build advanced models and frameworks to guide effective capital allocation across the Canadian markets
• Collaborate Cross-Functionally: Work closely with product, marketing, operations, and analytics teams to implement and scale new programs and product rollouts, aligning initiatives with customer needs and business objectives.
• Generate Actionable Marketplace Insights: Stay attuned to market dynamics across Canada, developing strategies to adapt to changing conditions and maintain Uber's competitive edge.

Basic Qualifications

• Bachelors Degree Required
• 1+ years' of professional work experience in a related field such as operations, marketing analytics, consulting, technology, strategy, or analytics
• SQL & Excel/Google Sheets proficiency

Preferred Qualifications

• 2-4 years of experience in investment banking, consulting, business intelligence, strategy or related experience
• Working knowledge in applying SQL, Python, R, Stata or similar statistical languages and tools
• Proficiency in French is a plus
• High-growth operations or startup experience is strongly preferred
• Customer service experience - you will be working closely with earners and ensuring they have any amazing experience on the Uber platform
• Phenomenal collaborator, and someone who proactively works across teams, able to influence senior and external stakeholders
• Storytelling through Data: Transform data analyses into an understandable storyline across tech and non-tech audiences in order to influence business decisions
• Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
• Communication: Ability to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
• Teamwork: Demonstrate optimism, respect others, and promote a team environment where individuals can communicate and contribute freely. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreement
• Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
• Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

For Canada-based roles: The base salary range for this role is CAD$89,000 per year - CAD$99,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link , For Canada-based roles: The base salary range for this role is CAD$89,000 per year - CAD$99,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link