Rotating Equipment Customer Service Representative

7 days ago

Edmonton, Alberta, Canada DXP Natpro Full time $55,000 - $65,000 per year

National Process Equipment Inc. ("NatPro") is Canada's largest national distributor of pumps, service and repairs, integrated systems packages, compressors and related process equipment. Founded in 1998, NatPro is headquartered in Calgary, Alberta and operates out of eight locations across Eastern and Western Canada. NatPro is focused on serving customers in the oil & gas, municipal, fire, mining and general industrial markets.

National Process Equipment (DXP Natpro) is looking for a CSR - Customer Service Representative for our Edmonton, Alberta Service Center.

This is a technical role, where you will be engaged with the customers and shop to facilitate Rotating Equipment.

Responsibilities include:

  • Working with an experienced team of technicians and service providers.
  • Ensuring complete and accurate work orders, reports, and quotes.
  • Delivering complete and accurate scope of inspection and repair.
  • Providing the complete and accurate repair plan.
  • Supporting problem solving for the shop team.
  • Ensuring the quality of work, compliance, and timelines to our customers.

Requirements

  • At least 5 years experience servicing and repairing Rotating Equipment.

Compensation

  • Annual salary range: $55,000 – $65,000
    , based on experience and qualifications
  • Bonus
     program in addition to base salary

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