Manager, Product Management

1 week ago

Toronto, Ontario, Canada Mastercard Full time $104,000 - $160,000 per year

Job Title:

Manager, Product Management

Overview:

The NAM Solution Engineering team is responsible for providing technical solutions to various products with the NAM Consumer Products group including, but not limited, Digital, Core Credit, Debit, Prepaid and Account Level Management (ALM) platforms. This role will be focused on managing the technical and platform aspects of the ALM product for North America including product education, go-to-market, new product development & launch, and product operations.

Role:

• Develop technical implementation materials for Issuers and Processors to drive platform adoption based on Go-to-market strategy and value story for the customer.

• Develop educational materials & forums to drive awareness of the ALM platform & associated services for sales enablement.

• Partner with global ALM team to facilitate launch of new services on the platform in the region. Develop onboarding and usage manuals for the client.

• Partner with global ALM team to drive ALM services operations and audit in North America.

• Partner with the regional account and Delivery teams for deal implementation in the ALM platform.

All About You:
Skills and experience required for this role:

• Outstanding communication/presentation skills.

• Expertise in Mastercard core processing including Auth and Clearing messages and formats.

• Hands-on knowledge about APIs.

• Ability to flex between strategic planning, business value prop and technical execution.

• Proficiency in MS office especially excel and PowerPoint.

• Ability to prioritize deliverables and actions based on business value and criticality of asks.

• Proven ability to influence and motivate others to achieve objectives.

• Ability to oversee multiple projects, processes, and initiatives concurrently.

• Bachelor's degree is a must, master's preferred.

• Proven experience working collaboratively in a cross-functional role.

• Understanding of competitive offerings and industry trends.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

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