Manager, Student Health and Wellness

At the University of Northern British Columbia (UNBC), we believe student success starts with wellbeing, and as the Manager of Student Health and Wellness, you'll be at the heart of that mission. This is your chance to lead a passionate team and make a real difference in students' lives by overseeing services that matter: the Access Resource Centre, Counselling Services, the UNBC Medical Clinic, and the Interfaith Spiritual Care Centre. In this role, you'll shape programs that foster mental health, physical wellness, accessibility, and holistic care, creating an inclusive and supportive campus community. If you're driven by purpose and excited to help students thrive, we'd love to have you join us.

As Manager, you'll ensure our health and wellness services reflect UNBC's mission and values, including our strong commitments to Truth & Reconciliation and to justice, equity, diversity, and inclusion. You'll be a trusted resource for students, faculty, and staff—offering expert guidance on health and wellbeing while staying current on legislation, policy, and best practices. Your proactive approach will help identify opportunities to enhance student support and address any gaps or risks, ensuring our campus remains a safe and caring environment.

You'll also safeguard the integrity of student health and wellness records and contribute to important university initiatives like strategic enrolment planning. This role calls for sound judgment, compassion, and discretion, as you'll often navigate sensitive and complex situations within a unionized and culturally diverse setting. In this dynamic role, you'll engage in fast-paced, responsive work and take part in an on-call rotation, with the full support of a team that values collaboration and care.

Strategic Leadership

• Provide leadership and oversight to unit coordinators, clinical staff, counsellors, medical practitioners, and volunteers, fostering a collaborative, interprofessional team environment.

• Provide operational and strategic oversight for student health and wellness services, ensuring effective day-to-day operations across four key areas:

• Access Resource Centre: Ensure BC Accessibility Legislation compliance, manage medical documentation and academic accommodations for students with disabilities.

• Counselling Services: Manage clinical counselling staff, promote interprofessional team environment, oversee psychiatric clinic in collaboration with Northern Health, develop wellbeing initiatives.

• Student Medical Clinic: Oversee medical staff and Northern Health providers, ensure best practices in medical care, provide flu clinics, immunization reviews, and public health awareness.

• Interfaith Spiritual Care Centre: Support a council of volunteers to create an interfaith space for students.

• Develop and implement strategies for a collaborative, holistic approach to health and wellbeing across interprofessional departments, ensuring continuity of support and services for students.

• Advise on student health and wellness matters, support policy interpretation and enforcement, and ensure units are aligned with University commitments to Truth & Reconciliation and EDI.

• Lead campus-wide student health and wellness projects and change initiatives, including planning, implementation, monitoring, reporting, and fostering a culture of continuous improvement through staff engagement and transparent communication.

• Support institutional planning and enrolment initiatives by contributing to annual and multi-year unit plans, goal setting, and reporting, and by representing student health and wellness resources within Strategic Enrolment Planning (SEP).

Operation Management

• Lead, mentor, and support a high-performing team of unionized health and wellness professionals, including coordinators, counsellors, accessibility staff, and medical clinic personnel, ensuring alignment with the University's mission and strategic direction.

• Oversee hiring, onboarding, training, and performance management processes; establish clear evaluation methods, provide regular feedback, support professional development, and address performance issues when required.

• Ensure staff receive high-quality training, support, and access to well-maintained standard operating procedures that promote consistent, student-centred service delivery.

• Ensure the integrity of student health, accessibility, and wellness records, data, and systems; establish and monitor metrics to evaluate service effectiveness and strategic outcomes

• Promote a healthy, supportive, and psychologically safe work environment by identifying and responding to workload stress, and compassion fatigue.

• Manage unit budgets with fiscal responsibility, including resource allocation, forecasting, and conducting return-on-investment analysis to inform planning and decision making.

• Promote service excellence across all units through a student-first, equity-driven, and barrier-reduction approach.

• Support the development, review, and communication of policies, procedures, and frameworks related to student health and wellness.

• Chair or participate in institutional committees related to student wellbeing, care, and safety, ensuring effective governance and transparent communication.

• Foster collaborative, participative decision-making within units, building consensus and maintaining clear, effective, and transparent communication.

Student Service and Engagement

• Lead a Wellness team committed to exceptional student service, ensuring service standards, best practices, and University policies are consistently communicated, upheld, and assessed.

• Maintain strong communication channels across student service units and University partners; address student and stakeholder inquiries, concerns, and complaints in a timely, professional, and solutions-focused manner.

• Create welcoming and inclusive spaces and ensure services are accessible, responsive, and aligned with institutional goals for student experience and enrolment.

• Promote a "students-first" culture by developing engagement strategies that meet diverse student needs and raise awareness of health and wellness supports across the University.

External Relations and Engagement

• Collaborate with Northern Health and other external partners to support the recruitment and retention of medical providers, advance public health initiatives, coordinate flu/immunization clinics, and ensure high standards of medical service delivery.

• Maintain strong knowledge of community referral organizations and ensure students are connected to appropriate external supports when needed.

• Network with provincial and national counterparts to stay current on trends, innovations, and best practices in student health and wellness.

• Support accreditation processes and external reviews by providing accurate information and expertise related to student health and wellness services.

• Review and support contracts with Northern Health and software vendors to ensure appropriate management of confidential medical information, continuity of care, and effective referral processes.

Risk Management

• Ensure all Student Health and Wellness units operate in compliance with University policies, provincial and federal legislation, and professional standards, including the development, maintenance, and implementation of standard operating procedures.

• Identify institutional, operational, and student-related risks within the portfolio, and support the Director, Students in developing appropriate mitigation strategies to address vulnerabilities and protect student and institutional wellbeing.

• Oversee crisis response practices by prioritizing and triaging complex cases, ensuring staff are equipped to follow best practices in clinical crisis management, and maintaining awareness of internal and external reporting requirements.

• Exercise sound judgment when consulting with staff and faculty on student cases involving risk, misconduct, or safety concerns, ensuring decisions are made in the best interests of the University and its community.

• Safeguard the confidentiality of student information and staff records in accordance with University policy and relevant legislation (e.g., FOIPPA), and promote safe, professional, and compliant practices across all units.

• Promote a safe environment for students and staff by promptly addressing safety concerns and supporting a culture of accountability, professionalism, and continuous risk awareness.

We're looking for someone with a strong foundation in health and wellness, including holding a Master's Degree and/or a Clinical Designation in a relevant field (Health, Counselling, Social Work, Disability Management, Administration, etc.). Additional training in health and wellness is considered an asset (Mental Health First Aid, Applied Suicide Intervention Skills Training, Violence Threat Risk Assessment, accessibility, trauma-informed care, substance use, etc.).

We are seeking the following further experience, knowledge, and skills:

• A minimum of 5 years of related work experience, ideally in a post-secondary environment;

• A minimum of 2 years of experience working within a health and wellness setting;

• Demonstrated understanding of privacy and confidentiality (FIPPA) within a post-secondary environment;

• Demonstrated aptitude for leadership and success in motivating, engaging, and supporting individuals and team members to achieve positive organizational outcomes;

• Demonstrated knowledge and understanding of the health and wellness challenges facing post-secondary students;

• Demonstrated ability to think strategically, weigh risks, and apply sound judgment to decision making and problem-solving, while working within a strong ethical framework;

• Demonstrated understanding of Duty to Accommodate; experience supporting equity, diversity, and inclusion, including direct work with diverse students;

• Must have proven success in leading collaborative teams in a unionized environment with experience supervising, coaching, developing and mentoring staff;

• Must be highly motivated, resilient, innovative, and deeply collaborative;

• Sound knowledge of related legislation including the Public Health Act, Canada Health Act, Accessibility Legislation, Human Rights, and the National Standard for Mental Health and Well-Being for Post-Secondary Students is an asset;

• Experience and/or training in areas such as Trauma-Informed Care, Harm Reduction, Health Promotion, and Public Health would be an asset; and

• Demonstrated understanding of health professional standards of practice and experience leading a group of health professionals would be considered an asset.

An equivalent combination of education and experience will be considered.

The starting salary will be determined with consideration of the successful candidate's relevant education, skills, and experience. The annual salary range for this position is $95,000 to $110,000. This is an exempt/management role.

UNBC offers employee tuition waivers (includes spouse and dependents), excellent benefit and pension packages, employee training and development opportunities, as well as relocation assistance. For more details please review:

Normal hours of work will be 8:30am – 4:30pm, Monday through Friday.

The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC's motto 'En Cha Huná translates to "they also live" and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada's best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC's excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.

Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality. UNBC's largest campus in Prince George is located on the traditional unceded territory of the Lheidli T'enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.

UNBC consistently ranks in the top three in its category in the annual Maclean's university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.

With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to and Make your mark with this leading post-secondary institution.

Applicants should create an applicant profile, and apply on this position by uploading and submitting a cover letter and resume. The position is an on-campus position, based at the Prince George campus.

The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.

Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Employee Health & Wellbeing at Any personal information provided will be maintained in confidence.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted.

Applications will be reviewed on an on-going basis and accepted until 4:30PM on January 5, 2026.