Team Lead

3 days ago

St Albert, Alberta, Canada Frilly Lilly Full time

Frilly Lilly Boudreau is looking for a bright, and motivated Team Lead to join our fabulous team

Who Are We?

Frilly Lilly is a proudly Canadian beauty boutique Our services include waxing, facials, manicures, pedicures, lash and brow services. The Frilly Lilly experience provides an elevated, relaxed, and inclusive atmosphere for clientele. Our expertise has made us leaders in the industry and has provided us with a loyal customer following.

Our brand is whimsical with a love for vintage, light, and natural elements. Each Frilly Lilly boutique carries a full range of product lines, jewellery pieces, accessories, home goods, and lifestyle items (hello, vintage treasures). We have developed our own line of Frilly Lilly bath and beauty care products, and love to use them in our services. Want more of a visual? Visit our Instagram @frillylilly.

The role of a Team Lead is to lead the team to deliver world class esthetic services and maximize sales, while cultivating excellent relationships with guests and team members.

Job Functions

People Management

· Hiring: refer and source potential new hires

· Onboarding: support with new team members onboarding and training

· Engaging: create and contribute to a positive and inspirational work environment

· Scheduling: ensuring schedule integrity, by maximizing team availability

· Learning: provide coaching and feedback to elevate the performance of our people

· Developing: to develop top talent by providing coaching and feedback to all teammates

Sales Management

· Ensuring team and guests are educated on accurate product knowledge

· Lead the team to sell retail product and advance all clientelling efforts

Business Management

· Assist in keeping the boutique and product displays well maintained and assist with the daily operations.

· Overseeing inventory counts, all boutique orders, and any Risk related queries

Why Join Frilly Lilly?

· Set schedule and guaranteed hours (hello, work life balance)

· Employee incentives, perks, and commission

· 40% off retail & 50% off services (wahoooo)

· Paid professional development opportunities

What We Look For?

· Must be a beauty care fanatic

· Two years of management experience is preferred.

· Previous experience within the industry (spa, beauty, cosmetics, fashion) is fantastic

· Ability to multitask is required.

· Excellent customer service skills.

· Ability to work evenings and weekends.

· Enthusiastic and extremely personable.

· Reliable, dependable and self-motivated.

If this sounds like you, we'd like to hear from you

Job Types: Full-time, Permanent

Pay: $16.50-$18.00 per hour

Benefits:

  • Flexible schedule
  • Store discount

Work Location: In person

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