Technical Lead, Palo Alto

Why Work Here?

Employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day. Internal advancement is commonplace, and we are always supported in our career journey. We believe in creating a workplace where you can thrive professionally while contributing to something greater and serving our communities.

About the Role:

Are you ready to shape the future of cybersecurity at ATCO? Step into a dynamic role where you'll lead the charge in designing and launching our cutting-edge Palo Alto environment. You'll work hands-on with advanced technologies like Global Protect Agent, PAC File, Prisma Access Browser, TNA, SWG, Advanced URL Filtering, DNS Security, Threat Prevention, and WildFire Sandboxing—plus even more innovative features

As the go-to technical leader, you'll guide our talented Palo Alto Analysts, setting the standard for architectural excellence and technical best practices. Your expertise will drive continuous improvement, ensuring our systems are always optimized for peak performance.

But that's not all—your leadership will be crucial in:

• Driving innovation: Recommend and implement improvements for maximum efficiency and security.
• Owning operations: Oversee the health and performance of our Palo Alto environment, with a proactive approach to capacity planning, maintenance, and event monitoring.
• Empowering teams: Mentor analysts and collaborate across departments to deliver seamless, secure solutions.

If you thrive in a fast-paced, collaborative environment and want to make a real impact, this is your opportunity to shine

What You Get to Do:

Operational Support

• Assist in configuring and deploying Prisma Access components:
  • Global Protect Agent, PAC File, Prisma Access Browser
  • ZTNA Connectors and Service Connections
• Support integration of remote networks via IPSec tunnels and bandwidth provisioning
• Help implement security services including:
  • ZTNA, SWG, Advanced URL Filtering, DNS Security, Threat Prevention, WildFire Sandboxing
  • CASB, SaaS Inline, GenAI Access Security, and browser-based DLP
• Monitor and analyze logs via Strata Cloud Manager; assist in incident triage and reporting
• Document configurations, workflows, and standard operating procedures
• Collaborate with network, infrastructure, and security teams to ensure seamless implementation
• Participate in testing, validation, and troubleshooting of access and security policies
• Work with the ATCO Network team and the Network support vendor team to ensure they are following Palo Alto best practices

Documentation

• Responsible for the continued documentation of the overall Palo Alto environment

Planning and Requirements

• Support initiatives such as new or enhanced cyber security projects being considered that require Palo Alto services

• Assist in the translation of security or network requirements into Palo Alto technical requirements and/or solutions

• Contribute to the formulation and definition of system scope and objectives based on operational or project requirements as they relate to Palo Alto

• Collaborate with the EA, Design Authority and Cloud Architects to ensure that the Palo Alto architecture fully supports ongoing operations and projects

• Participate in cloud solution design to ensure completeness of technical scope and implementation

Research and Technical Evaluation

• Keep abreast of new and emerging Palo Alto functionalities and/or service offerings

• Maintain knowledge of cloud technologies, monitoring, and automation products in the ATCO environment

• Work with the Design Authority to recommend new Palo Alto technology direction or options to maintain competitive advantages

Financial Operations

• Recommend and action opportunities for cost and efficiency savings

• Assist in reporting on Palo Alto usage, performance, and costs for the organization

What You Bring: 

• Post secondary education in Information Systems or related field

• PCNSE (Palo Alto Networks) certification
• 3+ years of experience in cybersecurity, network security, or IT infrastructure
• 3+ years of Palo Alto experience
• Understanding of VPNs, IPSec, ZTNA, SWG, and cloud-based security models

• Ability to translate functional processes and technical system requirements to support the successful integration of cloud technology solutions to meet business needs 

• Strong analytical, technical, and problem-solving skills

• Excellent communication skills and able to use non-technical language to explain technology to non-IT stakeholders

• Ability to work in a team environment, build collaborative relationships, and negotiate with stakeholders

• Have an innovative mindset, and a proven track record in identifying, proposing, prototyping, documenting, and overseeing the execution of cloud technology solutions

• The ability to mentor and teach more junior team members

• The skill to create reports and integrate when requested will be considered an asset

• CompTIA Security+ certification is an asset

• Familiarity with Palo Alto Networks technologies (Prisma Access, Global Protect, WildFire, etc.) is an asset

• Experience with Cloud Fundamentals (Azure, GCP, or OCI) is an asset

What We Offer:

• A culture based on caring, integrity, agility, collaboration, and striving for excellence

• Competitive compensation

• Flex benefits

• Tuition assistance program

• Training and mentorship programs

• Charitable donation matching

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.   

ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at  ATCO is proud to be an equal opportunity employer. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.