Store Supervisor

1 week ago


Winnipeg MB RX N, Canada Jenna Rae Cakes Full time $17,000 - $69,000 per year

Jenna Rae Cakes is looking for a Store Supervisor to join our sweet team at Island Lakes

If you're someone who loves creating magical customer experiences, bringing positive energy to every shift, and leading with kindness and confidence, we'd love to meet you You'll be the on-site leader who keeps our shop running smoothly, ensures every guest feels welcomed and delighted, and supports a team culture that's uplifting, inspired, and full of joy.

Location: Island Lakes - 20 Island Shore Blvd #9A

Availability: Tuesday - Saturday, 8am - 4pm

What you'll do:

Create warm, memorable experiences for every guest, ensuring they feel welcome and cared for

Lead daily shop operations and support the team to keep everything running smoothly

Train and mentor staff on product knowledge, service standards, and best practices

Support and uplift the retail team, helping everyone work confidently and cohesively

Manage incoming food delivery app orders with efficiency and accuracy

Keep the shop sparkling, organized, and safe for guests and team members

Complete end-of-shift reports with the team and send them to the Assistant Manager

Communicate clearly with staff and leadership to support a positive, solution-focused environment

We're looking for:

A positive leader who brings enthusiasm and kindness to every shift

Someone who is passionate about customer experience and creating joyful moments

Strong organizational and problem-solving skills with a calm, proactive approach

Excellent communication and teamwork abilities

Someone reliable, motivated, and excited to support a growing team

Qualifications:

1+ years in a customer-service–driven role

Previous leadership or supervisor experience is an asset

Ability to manage multiple tasks in a fast-paced environment

Experience in food service or retail is a plus, but not required

Perks

30% staff discount

Fun work environment

MyHSA benefits

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

  • Store discount

Work Location: In person



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