Central Payments Analyst

About CSN Collision (Canada) Inc.

CSN Collision (Canada) Inc. safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 350+ collision repair centers licensed across Canada, USA and Italy. In 2025, CSN has grown further to own various collision repair centers in Canada as a result of our partnership with ONCAP, the mid-market private equity platform of Onex.

Summary:

The Central Payments Analyst is responsible for managing and distributing insurance payment funds across our network of collision repair shops. This role involves accurately processing incoming payments from insurance carriers, calculating and applying rebates, fee holdbacks, and other financial adjustments, and ensuring timely and precise disbursement of funds to each shop on a weekly basis. Success in this position requires exceptional attention to detail, strong analytical and reconciliation skills, and a deep understanding of company and insurance processes. The ideal candidate will bring a continuous improvement mindset—identifying opportunities to streamline workflows and helping to automate key steps in the payment processing cycle to increase efficiency and accuracy

Primary Objectives of the Role:

• Process and issue weekly insurance payments (average $3MM and growing) sorting by location and claim number

• Issuing payments according to our network of 250+ collision centers including processing of all incoming and outgoing funds on Dynamics 365 and the financial institution

• Verify, confirm, and issue refund requests to insurance partners on an as-needed basis

• Assist in the testing and onboarding of new insurance partners to the Central Pay program

• Coordinate and assist with the collection of past due receivables of network locations from insurance partners

• Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments

•Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments

• Maintain shop and insurer information in Dynamics 365 as well as the in-house developed platform for Central Pay processing

• Calculate and pay annual and quarterly insurance rebates to be paid per each insurer's agreement

• Reconcile monthly and/or quarterly insurance payments and rebates general ledger accounts ensuring accuracy and completeness

• Create ad hoc accounts receivable reports as requested

• Act as key point of contact for inquiries from internal staff, licensees, and insurance partners regarding insurance payments

• Assist in setting policies and procedures in Insurance payment processes

• Continuously look at ways to improve and create efficiencies in processing insurance payment to manage future growth in the Central Pay program from insurance partners

• Maintain administrative material and lists (such as SOPs, store list, contact list for AR follow-up with insurance partners etc.)

• Other projects and responsibilities as assigned, including front desk duties.

• Post-secondary education in accounting or related field, or relevant experience

• Minimum of 2+ years progressive accounting experience or similar experience

• Ideal candidate will have a basic knowledge of accounting

• This role is hybrid and based out of our corporate office in Oakville, Ontario which is open concept office, with the expectation of a minimum of 2-3 days per week working in-office

• Willingness to possibly travel throughout Canada and USA (less than 5% in a year)

The ideal candidate will demonstrate excellence in:

• Strong attention to detail and accuracy

• Strong communication, critical thinking, and problem-solving skills

• Works well in a team environment as well as independently

• Proficiency (Intermediate - Excel) with MS Office programs specifically Excel accounting systems and ability to learn other applications quickly

• Knowledge of Dynamics 365 Accounting System is an asset

• A dynamic and collaborative corporate environment
• Professional growth and development opportunities
• Competitive compensation, bonus and benefits package
• The chance to have a meaningful impact on a growing organization