e-Business Coordinator

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

A fixed term contract is now available for an E-Business Coordinator to join the E-biz team. This contract will begin from mid-January 2026 through to December 2026.

ABOUT THE ROLE

The E-Business Coordinator plays a fundamental supporting role, the implementation of the eBusiness strategy to ensure campaigns deadlines are met and are brought to market in line with the marketing calendar.

WHAT IMPACT YOU CAN CREATE AT CHANEL

With your agile ways of working, your collaborative and positive attitude and your prior experience in e-commerce, will see you support the E-business team to ensure projects are on track, and the administrative work of the team is completed. We are seeking a candidate who is eager to learn, is able to be fluid in their ways of working and who is looking to be exposed to multiple areas in the luxury Fragrance and Beauty space.

WHAT WILL YOU DO?

• Assist with the internal planning documents; critical path, weekly plans, e-retail plan, marketing content calendar for and e-retail.

• Ongoing campaign and product maintenance on in line with marketing calendar.  Validation of campaign assets in staging prior to launch and live site checks once campaign is pushed live.

• Monthly site quality assurance checks of Chanel e-boutique on retailer platforms and

• Bi-monthly wrapping quality assurance checks for e-retail partners.

• Ongoing monitoring and documenting of competitor and industry executions and trends.

• Consolidation of local and regional internal documentation in coordination with eBusiness team

• QA online pricing across eBusiness channels during pricing updates

• Ownership of PIM, deep assortment, activation and deactivation of products and collaboration with retail partners for online enrichment

• Management of updates to Field team for eRetail and eCommerce

WHAT YOU WILL BRING

• A minimum of 12 months in similar role with exposure to data analytics, consumer insights and project management. Demonstrated experience within a similar role, gained within the luxury retail market will be advantageous.

• Dedication to delivering exceptional aesthetic results with an awareness and interest of consumer and digital marketing trends.

• Good organisational skills with the capability to balance competing priorities.

• Excellent Excel and PowerPoint skills, with daily usage already in practice

• Communications skills to be able to work with multiple internal and external stakeholder levels, both written and verbal.

• Experience with google analytics (GA4) would be highly advantageous.

WHAT CHANEL CAN OFFER YOU

Chanel is dedicated to empowering our people to develop and learn wholistically. We believe by nurturing the whole person, not just the employee, we give people the space and tools to design their impact based on their individual strengths and intrinsic motivations.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.