Service Counter Parts Clerk

We are searching for an experienced Service Counter Parts Clerk at our Edmonton facility.

Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for
a Service Counter Clerk
at our manufacturing facility located in
Edmonton Alberta.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

For more information about our company, access Dexter's web site at

Job Summary
The Service Counter Parts clerk is responsible for sourcing, organizing, and providing parts required for service work orders. This position supports the mechanics by ensuring that all necessary parts are available in a timely manner to maintain efficient workflow in the shop.

Key Responsibilities
Look up parts needed for service work orders using catalogs, databases, or manufacturer systems.

Order, receive, and stock parts as required for repair and maintenance jobs.

Maintain accurate records of parts used, ordered, and returned.

Coordinate with mechanics to ensure correct parts are provided for each job.

Keep the parts counter and storage areas organized and clean.

Communicate with suppliers and vendors to confirm availability, pricing, and delivery schedules.

Monitor inventory levels and assist with restocking as needed.

Ensure all parts transactions are properly recorded in the company's system.

Support shop operations by minimizing downtime due to parts delays or shortages.

Qualifications
High school diploma or equivalent.

2 to 3 years of experience in an automotive, equipment, or industrial parts environment preferred.

Strong knowledge of parts catalogs, inventory systems, and order processing.

Good organizational skills and attention to detail.

Strong communication and teamwork abilities.

Basic computer skills (e.g., for parts lookup and data entry).

Physical Requirements
Ability to stand, walk, and move throughout the shop for extended periods.

Ability to lift or move parts and materials up to 50 lbs.

Work Environment
Shop and parts counter setting.

Frequent interaction with mechanics, service advisors, and vendors.

What We Offer
Full-time, permanent position | Day shift: Mon–Fri, 8:00 AM – 5:00 PM

75% employer-paid group insurance (dental, life, vision, long-term disability)

Employer-matched RRSP contributions (up to 4%)

Paid vacation, personal and sick leave

Employee Assistance Program (EAP)

Career advancement & ongoing training opportunities

Casual dress, Team Events & Free On-Site Parking

Why Dexter?
At Dexter, We're Driven By Our Core Values
Execute with Determination – Solve problems, deliver results, exceed expectations

Connect with People – Empower employees, care for communities, build strong partnerships

Do the Right Thing – For our people, our customers, and our business

We live by our philosophy: Courage to Care—because safety is everyone's responsibility.

Ready to make an impact?
Apply today and help us shape a safer, more resilient future for our team and customers.

Equal Opportunity Employer Employment
offers are contingent upon successful background and reference checks. Dexter is committed to employment equity and considers all applicants without regard to race, color, religion, gender, age, disability, veteran status, citizenship, or other protected status.