Technical Sales Manager, North America

At RBR, we've been making waves in oceanography since 1973, designing cutting-edge instruments to measure our blue planet. Built to withstand some of the harshest environments on Earth, our instruments are deployed from the ocean's deepest trenches to the polar ice caps, capturing essential data on water temperature, salinity, pH, and more. This data empowers researchers worldwide in the fight against climate change, and our technology supports groundbreaking science with partners like Fisheries and Oceans Canada, Woods Hole Oceanographic Institution, Scripps Oceanographic Institution, the British Antarctic Survey, and many other key global institutions.

Our global sales organization is built on technical expertise and a passion for ocean science. With a mix of direct offices and vetted technical agents, we work closely with customers to deliver exceptional service, sales, and support. Our team's diverse scientific and technical backgrounds ensure we can provide tailored solutions to advance water quality and ocean research around the world.

At RBR, we care deeply about our work, each other, the environment, and the global communities we serve. We value teamwork, continuous improvement, and having fun along the way. From Friday lunches to social events, we're a crew that thrives on taking on complex and exciting challenges that have a meaningful impact on the blue planet Ready to make waves with us? Apply below

We're looking for an experienced Technical Sales Manager to join our Ottawa team If you're passionate about building meaningful relationships, diving into technical challenges, and helping customers make an impact, this role is for you.

As the go-to partner for researchers and organizations, you'll connect them with RBR's cutting-edge technology, empowering groundbreaking oceanographic discoveries. Collaborating with a skilled and diverse team, you'll combine technical expertise with a customer-first mindset to drive growth and deliver exceptional outcomes.

This role is ideal for someone who thrives on solving complex problems, creating tailored solutions, and building partnerships that have a lasting impact. You'll balance humility with confidence, technical know-how with approachability, and competitiveness with respect - earning trust and delivering win-win solutions that make a real-world impact.

• Drive the sales pipeline from lead generation to purchase order, ensuring smooth, effective progress at every stage.

• Collaborate with the Sales Director to develop and execute strategic plans that exceed sales targets in your territory.

• Consult directly with end customers and local agents to deliver high-quality quotes, proposals, and solutions tailored to their needs.

• Act as a trusted advisor by meeting customers on-site, building strong relationships, and helping them succeed in their missions.

• Engage in respectful debates with customers and agents to guide decision-making for successful oceanographic deployments.

• Expand market share through diligent prospecting and fostering long-term partnerships.

• Work cross-functionally with Sales, Marketing, R&D, Operations, and Finance to deliver an outstanding customer experience.

• Represent the RBR brand and values at conferences, trade shows, and workshops, showcasing our innovative solutions and expertise.

• A degree in sciences or engineering (BSc, MSc, or PhD) or equivalent experience in high-level technical sales.

• Ideally, 5+ years of technical sales experience, preferably in oceanographic, marine geophysics, or related scientific instrumentation fields.

• Proven ability to work directly with academic institutions, government agencies, and private organizations.

• Experience collaborating with end customers and through local agents to deliver exceptional sales results.

• A customer-focused mindset paired with a sense of urgency, passion, and purpose.

• A talent for finding better ways, for customers and for RBR, through innovative thinking and problem-solving.

• Strong communication and interpersonal skills that inspire trust and foster lasting partnerships.

• Readiness to travel up to 25% within North America

• Experience in ocean technology and measurement.

• Degree in Oceanography or a related field.

• Familiarity with CRM systems; Salesforce experience is a plus.

Your work here goes far beyond sales targets. Every conversation you have, every partnership you build, helps advance global climate science and exploration. Along the way, you'll:

• Make a global impact – Connect with leading researchers and organizations working on today's most pressing challenges

• Lead with purpose – Guide a passionate, talented team while shaping RBR's international growth story

• Travel & connect – Visit research labs, conferences, and coastal sites supporting customers who are working to understand and protect our planet

• Join a supportive crew – Collaborate daily with brilliant engineers, product experts, and operations teams who are as committed as you are

You'll also enjoy:

• 20 days of vacation, plus a company-wide holiday shutdown and paid sick days

• Benefits from day 1 & RRSP contribution matching

• Bonus program

• Annual fitness reimbursement program

• Greener commuting incentive program (bike-to-work, carpool, or transit passes)

• EV reimbursement program + on-site charging stations

• Charitable donation matching

• Monthly Friday lunches (on us)

At RBR, we celebrate and support diversity in our workplace. As an equal-opportunity employer, we welcome people from all backgrounds and aim to find the most talented person for each role. Accommodations are available upon request at every stage of the selection process.