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VMI - On-site Support Representative
2 weeks ago
Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.
To learn more about Westburne, please visit us at and
What You Will Do With Us
As the VMI On-site Support Coordinator based in Winnipeg, you will build relationships with our customers by assisting with any product inquiries, sourcing additional products and receive & process orders. Reporting to the Branch Manager, you will offer product knowledge & confirm stock availability.
How You Will Thrive With Us
- You will verify the material quantities ordered by the customer.
- You will source and order materials.
- You will quote the customer when required.
- You will process customer orders.
- You will expedite material to ensure that strict delivery deadlines are met.
- You will implement VMI (Vendor Managed Inventory) Programs.
- You will handle all customer inquiries.
- You will monitor customer accounts to maintain complete and accurate records.
- You will process US customs documents.
- You will enter customer demand schedules.
- You will be a Brand Ambassador, by building brand recognition while supporting sales initiatives and enhancing customer experiences. You will consistently ensure that our corporate image is reflected.
Who Are You
- You have product knowledge of the electrical business.
- You have 2-5 years of customer service experience with exposure to an order entry system.
- You are proficient in MS Office (Word, Excel, Outlook)
- You have experience with AS-400 computerized system.
- You have strong interpersonal skills and an ability to impart knowledge
- You have good organizational skills and the ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude
- For customer site visits, this position requires both a valid driver's license and a vehicle (KM usage will be compensated).
What We Offer
- Our employees enjoy a positive work-life balance while thriving in an environment that is ever-changing and motivated by new and exciting challenges.
- We offer competitive compensation, a series of benefit options and pension packages, and the opportunity for success and growth across the organization.
- Westburne is an equal opportunity employer firmly committed to the Canadian marketplace. We encourage everyone to apply.
What Is Next
- If this is the right position for you, click apply.
- We thank all candidates for their interest, however, only candidates selected for interviews will be contacted.
- If you require any accommodation in the application process, please contact us with the "Need Help" button in Fitzii.
