Coordinator, Attendance Management

Employment Status: Full Time

Department: Human Resources

Union: NON UNION

Job Code: 20800

✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance

✓ Weekdays

Vacancy Status: Full-Time

JOB SUMMARY:

The Coordinator, Attendance Management is to provide a consultancy, advice and support role to ensure managers understand their responsibility for the implementation of attendance management and undertake all possible actions to minimize sick time costs; to assist in the development and delivery of HR policy and practice to all departments within the organization; to establish close links and good working relationships with managers and the unions.

RESPONSIBILITIES:

Oversees an effective Environmental, Health and Safety Management System:

• Implement, develop, promote, maintain and recommend enhancements to the Attendance Management Program to identify employees who exceed absence thresholds.
• Continuously improve and evolve recording and monitoring systems, reporting attendance management information to the departmental management teams and senior leadership as required.
• Partner with Managers and Human Resource Business Partners for the administration of the Attendance Management Program.
• Facilitate and lead meetings with staff in Phase 2, 3 or 4 of the Attendance Management Program.
• Act as a point of contact for managers, leaders and employees, to provide guidance on attendance issues and support them through the attendance management process.
• Facilitate data collection and analysis of attendance management statistics, to identify trends and patterns.
• Interpret quarterly attendance reports to review employees in the program, including tracking their status and making recommendations for their movement through the phases.
• Maintain a comprehensive database of employee attendance records, including exemptions and conduct regular audits to identify and rectify any discrepancies.
• Generate detailed and accurate reports on attendance related metrics, providing insight into trends and areas for improvement.
• To ensure training of all managers on the Attendance Management process, including developing and providing briefings and presentations.
• Facilitate respectful and clear communications with employees, union representatives and hospital leadership.
• Create a variety of documentation including notes from employee meetings, updates to attendance tracking documentation.
• To liaise with Employee Health and Occupational Health & Safety as required.
• To liaise with other organizations and share good attendance management practice as appropriate.
• To work with the unions and promote good industrial relations which support the direction of the organization and human resources strategies.
• Advises and assists the leadership forum on particular attendance problems and short-term sick absences, ensuring that all departments are consistent in complying with legislative requirements and policies and procedures.
• Assists in management of sick leave cases of greater than ten days.
• Ensures practices are compliant with legal requirements, hospital policies/procedures and applicable collective agreements.
• To undertake specific HR projects as required.
• Other duties as assigned

Contributes to improve outcomes of safety, increased quality and delivery of care to reduce injuries, near misses, complications, infection and mortality rates by:

• Maintaining and promoting a safe and clean working environment for all employees, students, visitors, patients/clients, family members and physicians and fulfilling the duties of workers under the Occupational Health and Safety Act.
• Having the right to be part of the process of identifying and resolving workplace health and safety concerns. This right is expressed through worker membership on joint health and safety committees, or through worker health and safety representatives.
• Having the right to know about any potential hazards to which they may be exposed. This means the right to be trained and to have information on machinery, equipment, working conditions, processes and hazardous substances.
• Having the right to refuse work that they believe is dangerous to either their own health and safety or that of another worker. Members of the joint health and safety committee who are "certified" have the right to stop work that is dangerous to any worker.
• Reporting and documenting any observed risks or hazards to management personnel and taking immediate corrective action whenever safe and feasible.
• Acting in accordance with hospital patient safety policies and programs.
• Responding to safety risks to clients and takes action in situations where client safety and well-being are compromised.
• Reporting any observed risks to the appropriate authority whose actions or behaviours towards clients are unsafe or unprofessional.

Enhances quality of care and contributes to the development of a client centered, team-based, learning environment by:

• Consistently contributes as a member of the Human Resources Department and practicing the values of Windsor Regional Hospital.
• Participating as a member of project teams or committees as appropriate.
• Participating in activities of organizational renewal and development.
• Sharing expertise and knowledge with other team members and other teams throughout the organization.
• Demonstrating respectful, courteous, caring attitudes in all interactions.
• Maintaining and fostering confidentiality in all aspects of written and verbal communication.

Qualifications:

• Post secondary degree or diploma or equivalent in Business Administration, Human Resources or related field.
• Minimum two years related work experience in a fast paced and dynamic administrative environment, with preference to work experience in a unionized environment.
• Demonstrated knowledge of provincial legislation and its application including Occupational Health and Safety Act, Workplace Safety Insurance Act, Public Hospitals Act, Environment Protection Act, Human Rights Code, OHA Communicable Diseases Protocols.
• Three (3) to five (5) years of experience managing in a human resources or employee/occupational health department in a management capacity, preferably in a health care setting.
• A sound analytical thinker with demonstrated understanding of community and hospital systems.
• Excellent presentation and facilitator skills.
• High level of proficiency with computers and Microsoft office software applications.

Skills/Abilities:

• Demonstrated leadership ability to manage, motivate and mentor a team of multidisciplinary professionals in a collaborative environment.
• Superior presentation, communication and interpersonal skills.
• Strong judgment, analytical and conceptual skills.
• Skill in the use of personal computers and related software applications.
• Knowledge of current and developing trends in area of professional expertise.
• Ability to develop and maintain record keeping systems and procedures.
• Self-directed with demonstrated multi-tasking and prioritizing abilities.
• Commitment to continuous improvement and measuring outcomes.
• Demonstrated ability to conduct all duties and responsibilities in a manner that is consistent with the corporation's commitment to promote positive customer relations when dealing with patients, families, visitors, volunteers, staff and external agents.
• Demonstrated appreciation of issues involving client/staff/employee/employer privacy and confidentiality in a multifaceted health care facility.
• Excellent organizational, information/data management skills, well developed judgment and decision- making skills.
• Experience in policy development and application of strategic planning principles as well as ability to develop and implement standard operating procedures.

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.