Travel Product Operation

1 week ago

Richmond BC VX A, Canada Lion Travel Full time $20,000 - $30,000 per year

Join Lion Travel — Connect the World, Share the Culture

With 40+ years of experience and 36 global offices, Lion Travel is Taiwan's leading travel brand, serving over one million travelers each year.

We're now growing in Canada and seeking passionate, culturally fluent Travel Product Specialist to help create travel experiences for the global Chinese community.

Travel makes people feel alive; making travel smooth takes passion, teamwork, and a love for details.

Who We're Looking For

At Lion Travel, every itinerary is more than a schedule—

It's a carefully crafted experience made of countless little choices.

And those who truly understand travel know that the detail is the magic.

If you enjoy organizing information, supporting operations, and helping travelers enjoy every moment, this role will feel like home.

What You'll Do:

You'll be the operational heartbeat of our Product Team, helping ideas turn into real journeys:

  1. Plan and develop series-based travel itineraries and products, including conducting market research.

  2. Liaise, negotiate, and sign contracts with overseas suppliers, including hotel, transportation, and dining service bookings and operations.

  3. Collect, research, and package travel product components.

  4. Manage product cost control to ensure profitability and quality standards.

  5. Assist the sales team with order fulfillment and customer support.

And this is just the starting point.

As you grow, your role can expand—your skills, curiosity, and ownership will shape how far you go.

If you love working with care, accuracy, and a sense of purpose, you'll thrive here.

What You Bring

  • Experience in travel operations, reception, or administration
  • Proficiency in Excel, Word, and data management
  • A detail-loving, responsible, calm-under-pressure personality
  • A team player who learns quickly and adapts well

Bonus Points

  • Knowledge of Canada/US destinations
  • Tourism or hospitality background
  • Familiarity with booking or travel backend systems
  • Speak second Language

旅遊,是一件讓人心動的事;讓旅程順暢,更是一門需要細心與熱情的藝術。

我們在找誰?

在雄獅,我們相信旅遊產品的美好不只是商品——

它是由無數細節堆疊而成的體驗。

而真正懂得旅遊靈魂的人,都知道:細節藏著魔法。

如果你熱愛旅遊、擅長整理資訊、喜歡讓事情運作得更順暢,

你會在這個角色裡找到成就感。

你會負責的工作

你是產品部最重要的後勤核心,讓行程從想像變成現實:

  • 行程排期、成本控管、報價彙整
  • 與酒店、餐廳、車隊等供應商溝通(中英夾擊)
  • 訂單處理、確認文件、行程表製作
  • 協助導遊、銷售與客服團隊,讓旅客旅程順到不行
  • 旅客需求回覆、突發狀況協助
  • 行程資料維護、行政支援
  • 協助產品更新與品質控管

這份工作需要穩定、準確、細心,也需要一點點對「完美體驗」的堅持。

而這一切,都只是起點。

隨著你逐漸熟悉、展現能力,你的角色可以一路延伸;

你的技能、好奇心,以及對工作的主人翁精神,

都將決定你能走多遠,以及能參與多少更有影響力的專案。

如果你喜歡細心、精準、有目的地把事情做得更好,

你會在這裡找到真正的成就感,也會茁壯得比你想像更快。

我們希望你具備

  • 有旅遊業 OP、接待或行政背景佳
  • 熟悉 Excel、Word、檔案整理
  • 細心、負責、抗壓性佳
  • 喜歡學習、邏輯清楚、能與團隊合作

加分亮點 Bonus Points

  • 熟悉加拿大或美國旅遊行程
  • 具備觀光、旅館、旅遊相關背景
  • 會使用旅遊後台或訂房系統者超加分
  • 中英文聽說讀寫能力優秀

Ready to shine in global travel?

Turn your passion into a profession and grow into the next-gen travel leader in the Chinese-speaking world.

Diverse Products| Digital Innovation| Global Partnerships| Career Growth

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Ability to commute/relocate:

  • Richmond, BC V6X 3A5: reliably commute or plan to relocate before starting work (required)

Language:

  • Mandarin (required)

Work Location: In person

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