Supervisor, Lifts 20252026

1 week ago

Kitchener, Ontario, Canada Chicopee Full time $45,000 - $70,000 per year

Position Title: Supervisor Lifts (Seasonal)

Department: Operations

Reports to: Director Operations or designate

Our Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events for our community

Job Summary: Ski Lift Supervisor Lifts will be responsible for supervising day-to-day lift operations while ensuring the safety, efficiency, and professionalism of all lift staff. You will train and mentor Lift Attendants, perform routine operational checks, and help maintain a safe and welcoming experience for our guests.

This role requires strong leadership, technical knowledge of lift systems, a proactive attitude, and a passion for outdoor recreation.

Roles and Responsibilities:

Leadership & Supervision

  • Supervise lift operations and all Lift Operators/Attendants during scheduled shifts.
  • Provide on-site support, coaching, and mentorship to lift staff.
  • Cover Lift Attendant breaks as needed.

Training & Safety

  • Train Lift Operators/Attendants on the safe and efficient operation of lifts.
  • Ensure all lift staff comply with safety regulations and resort policies.
  • Conduct pre-season and on-the-job training sessions.
  • Stay current with and maintain all required certifications.

Operations & Inspections

  • Perform scheduled operational and safety checks on lifts.
  • Execute opening and closing procedures for lifts.
  • Respond to and troubleshoot lift issues during operations.
  • Coordinate setup and takedown of on-hill signage and equipment.
  • Monitor hill conditions and address any safety concerns proactively.

Technical & Emergency Preparedness

  • Be trained in and prepared to assist with lift evacuations and use of auxiliary motors.
  • Operate snowmobiles to access and inspect lift stations and hill areas.

Other Duties

  • Assist other departments as required based on operational needs.
  • Attend all required pre-season and corporate training sessions. 

Key Qualifications:

  • Minimum age: 16 years
  • Valid Ontario G-class driver's license
  • Previous experience in a supervisory, mechanical, or lift operations role is an asset
  • Strong communication, leadership, and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to lift up to 45 lbs (20.4 kg) and perform physically demanding tasks
  • Comfortable working in all weather conditions
  • Customer-focused, reliable, and takes pride in their work
  • Must be available to work weekends, holidays, and evenings as needed

Additional Requirements:

  • Passionate about the outdoor recreation industry
  • Approachable, empathetic, and a strong team player
  • Must provide:
    • DOT-approved snowmobile helmet and goggles
    • Black snow pants (no logos) and other required uniform items in compliance with uniform policy
  • A Chicopee uniform jacket will be provided upon a $100 refundable deposit and signed agreement.
  • You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS; Ladder Safety; Ontario Health & Safety Awareness (OHSA); Workplace Violence & Harassment (Bill 168 & 132); Accessibility for Ontarians with Disabilities Act (AODA); IASR: Information and Communications Standards and Employment Standards; Understanding Human Rights; Safe Lifting; Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB).

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