Customer Service and Data Entry

2 weeks ago

Toronto ON MN P, Canada ADI Supplies Inc. Full time $93,600 per year

Overview

We are seeking a detail-oriented and organized Customer Service/Data Entry specialist to join our team. This role is essential in maintaining accurate records, supporting administrative functions, and providing excellent customer service. The ideal candidate will have strong computer skills, experience with office software, and the ability to manage data efficiently in a fast-paced environment. This position offers an opportunity to develop your administrative expertise within a professional setting.

Duties

  • Enter and update data accurately into various databases and ERP systems
  • Manage and maintain electronic and physical filing systems
  • Assist with data collection and verification processes to ensure data integrity
  • Respond to customer inquiries via phone, email, or chat, providing professional support
  • Perform administrative tasks such as scheduling, correspondence, and document preparation using Microsoft Excel and other office tools
  • Support team members with clerical duties including copying, scanning, and organizing files
  • Maintain organized records of customer interactions and transactions for reporting purposes
  • Ensure data entry tasks are completed efficiently while adhering to quality standards

Qualifications

  • Previous office experience or administrative background preferred
  • Proficiency in Microsoft Excel, Office Suite, and familiarity with databases and ERP systems
  • Strong typing skills with high accuracy and attention to detail
  • Excellent organizational skills with the ability to prioritize tasks effectively
  • Experience with data entry, filing, and data collection processes
  • Good communication skills for customer service interactions
  • Ability to work independently while managing multiple responsibilities effectively
  • Basic computer skills including familiarity with various software applications and internet navigation

This role is ideal for candidates who are meticulous, tech-savvy, and eager to contribute to a dynamic administrative team.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

  • On-site parking

Work Location: In person

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