General Manager

Who We Are

At Gibbons Whistler, we're all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

An exciting opportunity has come up at the Firerock Lounge as our current General Manager transitions into a new role within the Gibbons Whistler team. We're seeking an experienced and relationship-driven leader to take the reins of this elevated and refined venue located inside the Westin Resort & Spa.

As General Manager, you'll oversee all aspects of the Firerock Lounge — from team leadership and guest experience to financial performance and community engagement. You'll play a key role in nurturing partnerships with the Westin and local businesses while continuing to elevate Firerock's reputation as one of Whistler's premier après and dining destinations

Salary and Perks of the Job

• Salary: $65,000 - $80,000 depending on qualifications and experiences.
• Food & Drinks Perks: 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler and a benefit stipend
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Career Growth: Growth opportunities in Whistler's most dynamic hospitality group – we're passionate about promoting from within and supporting your career journey.
• Fun work environment steps from the mountains – we take our core purpose of "Have Fun" very seriously.

What You Bring to the Table

• Proven leadership experience in hospitality
• Strong relationship-building skills and a collaborative approach with partners, stakeholders, and the community
• A hands-on management style that balances operational excellence with inspiring team culture
• Strong product knowledge, particularly in premium cocktails, wine, and après offerings
• Financial and strategic acumen to drive growth while maintaining high standards
• A genuine passion for creating memorable guest experiences
• Alignment with our Gibbons values — Encourage Trust, Have Fun, Show Kindness, Lead with Purpose, and Commit to Excellence

What Your Day Looks Like

• Lead and inspire a high-performing team focused on exceptional guest experiences
• Collaborate closely with the Westin leadership team to align on service standards and guest satisfaction
• Oversee and elevate the beverage program, ensuring cocktails, wine, and après offerings reflect Firerock's premium standard
• Oversee daily operations, from team briefings and scheduling to service quality and guest engagement
• Review financial performance and identify opportunities for growth and efficiency
• Foster strong community relationships and represent Firerock at local and industry events
• Work with Gibbons leaders to bring innovative ideas, promotions, and experiences to life

Sound Like a Fit?

If you're an inspiring hospitality leader with a flair for relationship building and a passion for high-level guest experiences, we'd love to hear from you.

At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy