Human Resources Manager

About Us
Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

Position Overview
The Human Resources (HR) Manager plays a vital role in supporting the people who bring CFSPD's mission to life. Responsible for the full scope of HR services – including recruitment, employee relations, performance management, learning and development, compensation, and HR compliance - this role ensures that HR practices meet organizational needs while reflecting the values of compassion, dignity, and service to others.

The HR Manager fosters a workplace culture where every individual is respected, valued, and supported. By aligning HR strategies with the mission of Catholic Family Services Peel-Dufferin, this role strengthens organizational capacity and builds an environment where staff can thrive in their service to families and communities.

The ideal candidate is a collaborative and mission-driven HR professional who brings integrity, creativity, and a heart for service, while balancing strategic thinking with hands-on execution.

Key Responsibilities

HR Strategy and Planning

• Lead the development and implementation of HR goals, policies, and practices that reflect CFSPD's mission and values.
• Advise and partner with leadership to identify HR priorities and workforce needs that support service delivery and community impact.
• Analyze HR data and staff feedback to identify trends and recommend strategies that strengthen staff engagement, retention, and organizational effectiveness.

Recruitment and Onboarding

• Oversee and manage end-to-end recruitment and onboarding processes, ensuring fairness, inclusivity, and alignment with the organization's mission.
• Provide strategic guidance and coaching to hiring managers throughout the recruitment and selection process, including job postings, interviews, and evaluations, emphasizing values-based recruitment.
• Continuously enhance onboarding practices and ensure new staff feel welcomed, oriented, and connected to Catholic Family Services' culture and purpose.

Employee Relations and Engagement

• Serve as a trusted advisor to managers and employees, offering expert guidance and solutions on workplace concerns with discretion and care.
• Design and lead initiatives to support employee engagement, recognition, and community-building within the workplace.
• Promote a culture of respect, inclusion, and well-being through proactive communication and consistent demonstration of Catholic Family Services' values.

Performance and Development

• Advise on goal setting, feedback, and performance evaluation processes that encourage growth and accountability.
• Develop and deliver training and development opportunities that build staff capacity and strengthen leadership across the organization.
• Coach and support managers to address performance challenges in a fair, compassionate, and constructive way.

Compensation, Benefits, and Compliance

• Lead the administration of compensation and benefits programs in alignment with principles of fairness and equity.
• Monitor and ensure organizational compliance with employment standards, health and safety regulations, and HR policies.
• Ensure the integrity and security of HR records, data, and documentation in alignment with privacy standards.

Equity, Diversity, and Inclusion (EDI)

• Lead and advance initiatives that promote equity, diversity, and inclusion across the organization.
• Provide leadership and consultation to managers and teams on integrating EDI principles into hiring, onboarding, training, and workplace culture.
• Track progress and evaluate EDI initiatives and recommend improvements to ensure Catholic Family Services remains an inclusive, welcoming, and mission-driven workplace.

Qualifications

• Degree and/or Diploma in Human Resources, Business Administration, or a related field.
• CHRP/CHRL designation (or working toward certification) is an asset.
• 5+ years of progressive HR generalist experience, including recruitment, employee relations, performance management, compensation and benefits, and policy administration.
• 1-2 years leading and managing HR programs, initiatives, or staff is preferred.
• Experience in the non-profit or community services is an asset.
• Demonstrated ability to support managers and staff with practical, compassionate HR guidance.
• Strong knowledge of employment legislation and HR best practices.
• Proficiency in MS Office and HRIS systems (ADP preferred).
• Ability to balance strategic planning with hands-on HR support.
• Excellent communication and conflict resolution skills.
• Strong organizational skills and the ability to manage multiple priorities.