Mechanical Locksmith Technician

Northern Security is an innovative, customer-oriented leader in locksmithing, key cutting and security solutions. As we continue to grow and expand our operations, we are looking for conscientious and customer focused Mechanical Technicians to join our Sudbury team.

Position Details

• Perform daytime and after-hours service calls and site visits
• Install new/replacement hardware on-site
• Perform locksmithing duties such as: picking locks, removing broken keys, re-keying locks to new or existing keys, and cutting various types of keys and high security keys.
• Programming auto keys and remotes
• Calibrate, adjust and clean shop and truck key machines
• Install window kits on existing doors
• Install window security bars
• Sell, deliver, service, and repair safes
• Install, service and repair of automatic door operators and sliding doors
• Install electric strikes on existing/replacement frames
• Pull cable for new installations
• Ability to maintain a clean worksite
• Provide technical support to customers and coworkers
• Educate customers on new and existing products/services
• Prepare products required for field work
• Create, update and maintain service orders and customer records as per Company policy.
• Coordinate with administrative staff and other departments for the purpose of completing projects and work orders efficiently and according to specifications.
• Communicate the status of existing work orders to customers, relevant departments and team members.
• Maintain vehicle inventory, cleanliness and preventative maintenance
• Perform daily vehicle inspections
• Check emails, voicemails and respond in a timely fashion
• Support storefront staff as required
• Open/close/lock-up store front as required
• Participate in year end inventory count
• Adhere to Company policies and procedures at all times
• Maintain confidentiality
• Other duties as assigned

Skills, Qualifications and other Requirements:

• Valid G class driver's license with a clean driver's abstract and clean criminal record.
• The ability to lift up to 50 lbs.
• Mixture of driving, sitting, standing, walking, bending, crouching, lifting, pushing, pulling, reaching, working overhead, etc.
• Strong customer service skills
• Ability to maintain confidentiality
• Computer skills (Microsoft Word, Excel, Outlook)
• Excellent communication skills (written and verbal)
• Good decision-making skills
• Exceptional organizational and time management skills
• Problem-solving and research skills
• Ability to work with little supervision
• Available to work 40.5 hours per week, with the potential for overtime hours

Experience:

• Locksmithing: 2 years (Preferred)
• Mechanical technician: 2 years (Preferred)

Benefits:

• Competitive wage
• Benefits (medical, dental, vision, disability, life insurance)
• Paid sick days
• Training program (learn new skills in our industry)
• Great opportunities for advancement
• Uniform allowance
• Company vehicle
• Company cell phone
• Employee discounts

Northern Security is a family-owned-and-operated company that started as a locksmith providing customers with mobile services. As our customer base grew, we opened our first store in Sudbury, ON. Today, we serve a broad range of services to clients across Northern Ontario.

Northern Security is strongly committed to inclusion and diversity within its community and welcomes all applicants.

Job Types: Full-time, Permanent

Pay: $42,120.00-$52,650.00 per year

Benefits:

• Company car
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Store discount

Application question(s):

• Can you work at least 40 hours per week?

Language:

• English (required)

Licence/Certification:

• Class G Licence (required)

Work Location: In person