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Senior IT Operations Lead

2 weeks ago

Edmonton, Alberta, Canada Aplin Full time $80,000 - $120,000 per year

If you enjoy hands-on technical work and ensuring systems run smoothly behind the scenes, this role may be a great fit. We're looking for an IT professional who can help maintain a secure, reliable, and efficient internal technology environment. The position is highly technical, with a strong emphasis on infrastructure, cybersecurity, and day-to-day IT operations. You'll also act as a resource and mentor to a small IT team—supporting, guiding, and sharing expertise as the environment evolves.

This is an onsite position so only candidates in the Edmonton area will be considered.

Key Responsibilities

  • Lead and execute infrastructure and security initiatives from planning through implementation.
  • Maintain, configure, and deploy systems, networks, hardware, and software.
  • Monitor and troubleshoot servers, local and cloud environments, and security tools to ensure strong performance and uptime.
  • Serve as the escalation point for complex technical issues, resolving them efficiently.
  • Oversee internal network operations, including routing, switching, firewalls, and backups.
  • Document systems, configurations, and standard operating procedures.
  • Manage updates, patches, and upgrades while limiting business disruption.
  • Support integration and maintenance of cloud-based infrastructure to enhance scalability and resilience.
  • Apply security best practices and support compliance-driven processes.
  • Provide guidance and mentorship to one or two team members, helping create a collaborative, high-performing IT environment.

We would love to hear from you if you:

  • Enjoy rolling up your sleeves to solve technical challenges.
  • Bring strong knowledge of common enterprise productivity platforms and identity management tools such as Microsoft 365, SharePoint, Active Directory, and related ecosystems..
  • Have experience maintaining secure networks, virtualized systems, and internal infrastructure.
  • Stay calm under pressure and think proactively when diagnosing complex issues.
  • Value documentation and clear processes.
  • Are curious, open to learning, and interested in emerging technologies—including AI tools.
  • Collaborate naturally and support colleagues across departments.
  • Communicate clearly with both technical and non-technical stakeholders.

And you have:

  • 5–8 years of progressive experience in IT infrastructure, security, and system administration.
  • Strong understanding of Microsoft 365 tools, especially SharePoint and Active Directory.
  • Experience working with administration and security tools such as Microsoft 365, Active Directory, SharePoint, N-Central, Fortinet, and Sentinel One - or equivalent platforms - used for IT system administration and security management.
  • Hands-on experience with networks, servers, routing, switching, firewalls, and backup technologies.
  • Background in documentation, system audits, and change management.
  • Post-secondary education in a relevant field is an asset.

And especially if you:

  • Experience supporting internal security programs or audits.
  • Knowledge of remote desktop tools and the ability to recommend improvements.
  • Experience leading cybersecurity awareness or training initiatives.
  • Industry certifications related to infrastructure, security, or administration.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.