People & Talent Lead

About Lillio (formerly HiMama) and Our Mission:
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for high-quality early care and education and helping early educators focus on what matters most for children's successful development and learning: relationships, play, creativity, and loving, nurturing caregiving. We are a social-purpose business with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. If you are excited about being part of an impact-driven business, focused on making a difference in the early childhood education industry, Lillio is the place for you.
Lillio is a Series B, private-equity backed business and we're proud to be part of the Bain Double Impact portfolio. Lillio is recognized as an industry leader, most recently selected by Fortune in 2023 for their "Impact 20" list, which highlights organizations that have built their business models around world-changing ideas to solve social and environmental problems.
We're looking for... An energetic, dynamic and tech-savvy People & Talent Lead to join our People Operations team, overseeing a remote workforce across Canada and the USA As a key member of a small People team, this hybrid function role will play a key role in managing both the recruiting function, and act as the employee-facing people operations point of contact for the business. This role will provide day-to-day administrative support on behalf of the People Ops team to all employees and contractors, as well as managing a conservative hiring plan. This is a stretch role, requiring comfort operating both in the weeds, supporting the administration and execution of People Operations and Talent Acquisition, with a keen interest in developing strategic thinking. You will spearhead our talent acquisition efforts with the support of ad-hoc TA screening support (both externally and from Hiring Managers), guide colleagues through onboarding, and ensure the smooth operation of our People Ops processes. This role is a great opportunity for an emerging People Operations professional, who is curious about expanding their career beyond the role of recruiting.  Titles of folks who will excel in this role might be: Sr. HR Generalist, Senior HR Business Partner (or Sr. PBP), People Operations Specialist, Sr. People & Talent Specialist. We are looking for someone who has experience working in a dispersed workforce across Canada and the USA.  
Your Manager Lillio's VP, People & Organization Development has a philosophy that businesses should know their employee experience journey, at least as well as they do their customer journey. She is a leader who likes to set the stage with big-picture vision, and empower the team to work through the plan of execution. Focused on supporting the SLT and building and integrating the People strategy, she is a broadly focused leader who moves quickly, is fast to delegate the details, and provides autonomy to team members. She places a high value on curiosity, emotional intelligence, business acumen, and intrinsic drive to improve. You will work well with her if you enjoy building, iterating, are confident in your approach, comfortable moving fast and managing up, and are highly attentive to detail.  
The People Operations Team You'll Be Joining The People team at Lillio is a small and impact-focused team, who is committed to leveling up the Lillio workforce through its People programming. We care deeply about our employee experience and want to empower our leaders by shifting management back into the hands of those who work most closely with their people. We are excited about building this team-first approach and this role is a key part of helping us. How You'll Make an Impact: People Operations Generalist

• Support the administration of Company compensation systems, including the calculation and input of payroll (both US and Canada) into the system (Rippling), for review and approval by the VP, People, and administration of company Equity system (Pulley) as needed.
• Proficient in generating reports from spreadsheets, HRIS, applicant tracking systems, and performance management software, including basic comfort building pivot tables and/or GSheets/Excel analysis.
• Review and submission of monthly contractor invoicing and payment into system (Rippling) for review and approval by the VP, People.
• Create and organize regular team-building activities and events to strengthen team cohesion and engagement, including participating as a member (and Chair where needed) of company Committees.
• Collaborate with the VP, People to support and promote initiatives determined by Management, that align with the company's culture and business strategy.
• Proactively develop strong stakeholder relationships facilitating open communication and a culture of continuous feedback.
• Support the administration of company performance review and compensation cycles, by setting up cycles, conducting calibration sessions and consolidating performance recommendations to the VP, People
• Support building content for training and development, as needed.

How You'll Make an Impact: People Operations Coordination

• Be the first point of response for all internal #peopleops slack support and inquiries.
• Support change requests in our HRIS, ensuring accuracy in our employee data, workflows, and privacy.
• Support the People team with executing the remote-first working strategy.
• Schedule meetings and events and maintain agendas for ERGs and committees.
• Assist with administration, policy maintenance and other People Ops procedures.
• Support All-Hands and Quarterly Business Summit content preparation.
• Manage the [email protected] email inbox, and reply/escalate as needed.

How You'll Make an Impact: Talent Acquisition

• Manage end-to-end talent acquisition, from sourcing candidates to extending offers alongside the support of Hiring Managers across the business.
• Develop and implement talent acquisition plans to attract top talent.
• Ensure diversity, equity, and inclusion in our talent acquisition processes.
• Collaborate with leadership to define hiring needs and craft job descriptions and onboarding schedules.
• Schedule and facilitate new colleague orientations and training sessions.
• Act as a liaison for new colleagues, facilitating a smooth transition into their role.
• Continuously improve our talent acquisition, onboarding, and training processes to ensure the best candidate and colleague experience.

What You Bring to the Table:

• You have been an HR team member at the 1-10 growth stage before, and you understand how to balance the needs of the business against the 'perfect' people processes.
• 2-5 years of Human Resources experience with a minimum of 2 years in an HR Generalist or HRBP role. Experience working in EdTech/Tech with an understanding of EdTech roles and responsibilities is highly preferred.
• 3+ years of internal, full-cycle talent acquisition experience with a strong understanding of talent acquisition best practices. Technical talent acquisition experience is a major asset.
• Experience in managing sensitive information, underscored by a clear understanding of and adherence to confidentiality and data protection principles.
• Experience maintaining HR software and comfortable learning new technical systems as needed. Experience using Rippling HRIS is considered an asset but not required.
• Experience supporting processing of payroll, group benefits administration and 401K/HSA plans.
• Prior experience in supporting the development of career ladders, advising decisions and facilitating decisions and discussions about internal mobility, performance management, hiring and promotions.
• Knowledge of HR laws and regulations across Canada and the US.
• Strong attention to detail, organization, and time management skills.
• Excellent written and verbal communication skills.
• Adept at building and maintaining relationships and fostering a collaborative environment.
• Comfortable managing up, in a dynamic work environment with competing priorities.
• Proactive, self-starter with the ability to work independently.

Nice to Haves (optional):

• Experience working and supporting a workforce in a remote-first environment.
• Experience supporting Employee Resource Groups (ERGs).
• Tech Stack:Rippling, HRIS, Notion, Slack, Google Suite

$80,000 - $95,000 a year + equity, group benefits, and comprehensive PTO Don't have all the requirements but convinced you'll be able to make an impact? We'd love to hear from you  Please note that we place serious consideration to your application responses to all questions; only completed profiles will be considered for this role.    
Lillio Perks -- Flexible working arrangements; we are a remote-first company who gathers together (virtually) every quarter, and in-person at least once per year. You must be willing to travel in-person as required for the role -- Health benefits package includes medical, dental and vision -- Paid time off, including vacation, personal and volunteer days -- Opportunities for learning, mentorship and professional development -- A subscription to the mindfulness and meditation platform, Headspace -- Ongoing team-wide and company-wide virtual social activities and success celebrations 
Accessibility Lillio is committed to inclusiveness, equity and accessibility. If you require accommodations at any step of the application or interview process, please indicate so under the "Accommodations Question" box on your application. Accommodations may include but are not limited to: alternative methods of communication, providing a detailed "what to expect", or modified testing. Please note this list is not exhaustive and we are more than happy to discuss other accommodations as required.
Commitment to Diversity Diversity, Inclusion and Belonging are central to Lillio's core values. Lillio aims to ensure we provide a safe environment for everyone to thrive while bringing their authentic selves to work. Our mission is to promote an inclusive work space for all employees through Education, Discussion, and Celebration of our differences. Embracing these differences while coming together with a common purpose is what makes our team extra special. Our focus on inclusion and belonging is activated in the day-to-day culture at Lillio through our Diversity, Inclusion and Belonging (DIBS) committee, our bi-weekly DIBS discussions, DIBS Slack community, D&I training and education, volunteer days, donation matching, and more.
Equal Employment Lillio is an equal employment opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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