Bar & Concession Coordinator

JOB SUMMARY

Reporting to the Director of Guest Experience, the Bar & Concession Coordinator plays a key role in supporting the Arts Club Theatre Company's food and beverage operations across all venues. This position helps ensure our guests enjoy a welcoming, efficient, and memorable experience before, during, and after performances. Working closely with the Guest Experience team, this role maintains high service standards, supports staff training, and keeps bar and concession areas operating smoothly.

DUTIES AND RESPONSIBILITIES

• Support day-to-day bar and concession operations across all venues, ensuring spaces are clean, well-stocked, and guest-ready.

• Coordinate setup and closing procedures for performances and events, ensuring consistency and attention to detail.

• Provide a warm, professional presence during service periods to support front-line staff and assist with guest inquiries.

• Maintain accurate inventory levels, assist with ordering and receiving, and track stock rotation and spoilage.

• Prepare daily reports, including sales summaries, deposits, and inventory counts as required.

• Support the implementation of bar promotions, themed events, and special activations aligned with productions and community programming.

• Assist in onboarding and supporting new bar and concession team members, reinforcing Arts Club's service values and responsible beverage practices.

• Ensure compliance with Serving It Right, FoodSafe, and all liquor and food service regulations.

SKILLS AND COMPETENCIES

• Committed to creating an exceptional theatre-going experience for every patron.

• Works effectively across teams to ensure seamless service and operations.

• Reliable and proactive in supporting the Guest Experience team.

• Maintains accuracy in inventory, reporting, and compliance.

• Embodies the welcoming spirit of the Arts Club and its role on Granville Island and beyond.

• Proficiency in Microsoft Office applications including Excel, Word and Outlook.

QUALIFICATIONS AND EXPERIENCE

• Minimum 1–2 years of experience in hospitality, food and beverage, or concession operations.

• Excellent customer service and communication skills; friendly and calm under pressure.

• Organized, reliable, and able to work both independently and as part of a team.

• Experience with POS systems (Square or similar).

• Current Serving It Right and FoodSafe Level 1 certification required.

• Ability to lift up to 25 lbs. and work evenings, weekends, and holidays according to performance schedules.

• Prior experience working with or in a unionized environment is an asset.

BENEFITS

• Employee Benefit Plan: Extended Health Care, Dental Care, Life, AD& D & LTD Insurance.

• Vacation: Starting with 15 days per year.

• 5 paid sick days off per calendar year.

• 5 additional paid personal days per calendar year, prorated in first calendar year for portion of year worked.

• In addition to statutory holidays, the Arts Club is closed on Easter Monday, Christmas Eve and Boxing Day.

• 4 Complimentary tickets to every production.

• Invitation to dress rehearsals.

• Invitation to first rehearsal, and other artistic initiatives.

• Discount on all bar and concession items in our venues.

ADDITIONAL DETAILS

Salary: $48,000 per annum

Expected start date: As soon as possible

Employment Type: Permanent Full-time (40 hours per week).

How to apply?

The Arts Club is fiercely dedicated to being an organization that continually respects, champions, and uplifts underrepresented voices in all jobs; and we strongly welcome and encourage those who self-identify as coming from underrepresented communities to submit.

If this role sounds exciting and you'd like to learn more, please send your resume and cover letter to with the subject: Bar & Concession Coordinator – Arts Club Theatre Company – Your Name.

Access and inclusion are deeply important to us. For those who have barriers to access to any part of our process as laid out, please don't hesitate to reach out to us and we will happily work with you to create a process that is accessible to you.

To enhance accessibility, you are also welcome to submit your application in one of the following formats: Word Document, PDF Document, Audio File, Video File, request a face-to-face Zoom application process, or suggest a format that is more accessible to you.

Application Deadline: Open until filled.

We thank all who express interest in this position; however, only those selected for an interview will be contacted.

The Arts Club Theatre Company is an Equal Opportunity Employer and hiring decisions are based solely on the merits of the candidates and needs of the "Society".

Job Types: Full-time, Permanent

Pay: $48,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off

Work Location: In person