Sales Development Representative

Global SaaS Company | $28M Series B Investment
Personalized 1:1 Coaching | Vibrant International Team
Toronto, Hybrid (4 days in-office | 26 Wellington Street East, ON M5E 1S)
Uncapped sales bonuses

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. 

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place. 

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

The Challenge Ahead

CloudTalk is strategically expanding its presence in Tier 1 markets. For this reason, we've assembled a high-impact team in Toronto and we're now on the lookout for a new Sales Development Representative (SDR).

As an SDR, you will be collaborating with our international team of 40 sales professionals located across Europe and the Americas, your primary responsibility will be connecting with clients globally and showcasing the value proposition of our AI business communications solution.

You'll be at the forefront of our growth engine, engaging with inbound prospects. Your mission? Forge meaningful relationships with potential customers by understanding their needs and demonstrating how our solution can address their challenges.

What's in it for you:

Be part of one of Europe's fastest-growing SaaS companies
Sell cutting-edge AI products in a high-growth market
Top-tier coaching & enablement – 1:1 sales training and mentorship to elevate your game
Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
Have a front-row seat in our journey to $100M ARR

Ideal Candidate:

We are seeking enthusiastic and ambitious individuals who are eager to accelerate their careers in tech sales. You are driven by targets and thrive in a fast-paced, dynamic environment where hitting KPIs is the norm.

You are not just looking for a job; you are passionate about building a long-term career in sales. You are highly engaged and ready to fully immerse yourself in our innovative, international SaaS scale-up. If you are highly motivated, disciplined and target-oriented, and excited about the opportunity to grow and succeed in a modern and dynamic setting, we want to hear from you

What you will work on:

• Team Collaboration: Partner with our dynamic sales teams to reach out and convert inbound leads, contributing to our collective success.
• Consultative Selling: Engage in a consultative sales process, helping prospects identify and understand solutions tailored specifically to their needs.
• Customer Education: Be the go-to expert, educating potential customers on CloudTalk's unique value proposition.
• Lead Qualification: Qualify leads and schedule appointments for the sales team, ensuring a seamless handoff and optimized sales pipeline.
• CRM Mastery: Efficiently capture, manage, and track lead information using our HubSpot CRM system, keeping our data clean and actionable.

What makes you a great fit:

• Experience: You bring some prior sales experience and a genuine passion for building a career in sales.
• Proactive and Driven: Your self-starting attitude ensures timely outreach to potential clients, consistently meeting or exceeding SLAs and KPIs.
• Customer-Centric: You have a keen understanding of customer needs and are adept at presenting solutions that effectively address their challenges.
• Empathetic Communicator: Your active listening skills and empathy help you foster trust and rapport with customers, facilitating successful sales interactions.
• Resilient and Disciplined: You thrive in fast-paced, high-volume environments and are accustomed to delivering results efficiently, even under pressure.
• Languages: Billingual proficieny in English and Spanish

Why you will love to be a CloudTalker:

Growth:
1-1 Coaching sessions with our resident communications advisor
Leaders Academy & Learning and Development Budget

Flexibility:

Unlimited Paid Time Off
Volunteering Days
Home office budget
MacBook for work 

Well-being:
Recharge Fridays once per quarter
Fitness Allowance
Private Healthcare

Connectedness:
Referral bonuses
Virtual & physical team buildings
Company merchandise

What to expect from our hiring process:

Initial Chat: Interview with our Talent Acquisition team. Role Deep Dive with your future team lead Role-Play Interview: Showcase your expertise in a practical task Culture Bar Raiser Call: Assess cultural fit and potential

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk's legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.

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