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Service Advisor

2 weeks ago


Calgary, Alberta, Canada North Star Contracting Full time $50,000 - $60,000 per year

Company Overview

North Star Contracting is a civil construction company with over 20 years of experience in the industry. We pride ourselves on our culture of trust, cooperation, and open communication, which allows us to consistently deliver quality and professional work.

We are seeking a Service Advisor to join our team.

Duties & Responsibilities

Breakdown Maintenance Support

  • Receive phone calls from the field related to equipment breakdowns.
  • Create work orders from breakdown calls and incorporate planned or requested maintenance items into the work order for technicians.
  • Communicate with Maintenance Foremen regarding work orders for scheduling purposes.

Work Order & Costing Management

  • Enter parts into work orders for accurate costing before closing out.
  • Pre-code invoices for Maintenance Manager approval.
  • Confirm that service history is included by technicians before closing out work orders

Planned Maintenance Scheduling

  • Collaborate with the Maintenance Manager to build a planned maintenance schedule for on-road and off-road equipment.
  • Monitor planned maintenance schedules and ensure Maintenance Foremen are updated.
  • Order service kits required for scheduled maintenance.

Warranty & Inspection Monitoring

  • Track and monitor warranty-related maintenance concerns across all equipment.
  • Review and sort equipment inspection sheets, creating repair requests for identified deficiencies.

Reporting & Administrative Tasks

  • Update the utilization spreadsheet monthly.
  • Upload fluid manager log sheets into Eclipse to maintain accurate equipment costing.

If you're ready to take your career to the next level with North Star Contracting, we invite you to apply today and become a part of our dedicated team

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person