Regional Administration Lead, North America

Location: Toronto Canada (onsite)

In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. In Toronto the standard work week is 37.5 hours, typically Monday to Friday from 8:00 am to 4:00 pm or 9:00 am to 5:00 pm. In this role additional hours may be required to fulfill leadership responsibilities. Find out more about our flexible work culture at    

We give you a world of potential

We have a unique opportunity for someone to contribute their talents and strengths as a Regional Administration Lead, North America.

A role you will love

The Regional Administration Lead, North America will be responsible for coordinating regional administration and operations required to upkeep governance and compliance of Facilities and Real Estate department as directed by the Head of Real Estate and Facilities. The role will be responsible for gathering and organizing relevant data for developing business case drafts and will also provide operational administration support to the Head of Real Estate and Facilities.

The role liaises and collaborates with key business stakeholders, internal departmental stakeholders and external 3rd party facilities service providers.

Some of your key responsibilities will include:

• Accountability for North America Regional operations and governance policies and procedures.
• Establish and maintain regional adoption of global operational policies and procedures, playbooks, standards, to promote good internal governance and external compliance with local authorities.
• Provide the Head of Real Estate and Facilities with admin support to ensure compliance with company and function owned policies and processes.
• Provide the Head of Real Estate and Facilities with admin support in gathering relevant data and to organize same to collate draft business cases for capital expenditure projects, financial analysis, property proposals and operational changes.
• Be the Regional SME Super User for all key data management compliance for key databases and operational processes such as ESG reporting, real estate data, health and safety data, Facilities Portal Page, rental payments processes, purchase orders processes and for other key databases and operational processes as required in collaboration with the Facilities Manager.
• Support financial analysis and business data collection and reporting.
• Specifically, be the ESG data reviewer sign off for the North America region.
• Support the Head of Real Estate and Facilities Manager by providing training and coaching to the FM team in the purpose, accuracy and timely gathering and input of key data, monitoring their compliance periodically.
• Foster continuous improvement, best practice, compliant, efficient, and cost-effective facilities operations.
• Establish trust and confidence with key business and internal departmental stakeholders.
• Draft and circulate meeting agendas and take minutes/actions on regional facilities related activity such as project meetings, stakeholder meetings and quarterly H&S committee meetings.
• Support the wider facilities management team with administration tasks as requested
• Collaborate with the Global Health and Safety Administrator to ensure the region is delivering on the requirements of the global Health and Safety program.

What will you bring to the role?  

We are looking for individuals who are high-level strategic thinkers with a strong operational background in finance and/or real estate and excellent process management/time management skills.  The ideal candidate will possess exceptional leadership abilities, and excellent data analytical skills. To be successful you will be passionate about providing a service to internal/external stakeholders with a commitment to working as part of a team.  

Other key skills required for the role include:

• Graduate degree level or equivalent in business, commerce, real estate or related field. 
• Minimum 2 years' experience in a large corporate firm conducting administration operations management, financial analysis and presentations (required).
• Excellent understanding of Real Estate Lease and Facilities is preferred.
• Good understanding of developing policies and procedures as they relate to operation and compliance.
• Excellent MS office skills including data management, reporting and analysis.
• Advanced MS Excel, MS Word and MS PowerPoint skills (required).
• Ability to work effectively in both independent and collaborative situations.  
• Communicate and influence debate across small and large groups and develop a strong rapport with team members across the organization.  
• Externally, the role holder must be able to engage with property counterparts, to express Computershare's needs and gather feedback for further consideration.
• Strong time management, accountability and flexibility

This position may require up to 20% travel based on business need. 

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit for details.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit
 

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