Commercial Lines Account Manager

1 week ago

Markham, Ontario, Canada JOB-BORN Executive Search Full time $60,000 - $90,000 per year
Intermediate Commercial Lines CSR

Location: Markham, Ontario (Hybrid – 3 days in-office after training)

About the Company

Since 1985, our client has built a reputation as a trusted, full-service insurance brokerage—proudly Canadian, licensed coast-to-coast, and operating as a Lloyd's Coverholder. Headquartered in Markham, they're known for their dynamic team environment, industry expertise, and commitment to excellence.

They value people as much as performance—fostering a workplace where collaboration, growth, and innovation thrive. Employees are supported, appreciated, and empowered to make an impact every day.

About the Role

We're looking for an Intermediate Commercial Lines Customer Service Representative who thrives on client relationships, problem-solving, and delivering top-tier service. This is your chance to join a forward-thinking brokerage where you'll manage a solid portfolio of commercial clients and play a key role in supporting producers and growing accounts.

What You'll Do

  • Manage day-to-day servicing for commercial accounts — from renewals and endorsements to certificates and policy changes.

  • Build trusted relationships with clients through proactive communication and reliable follow-up.

  • Review, verify, and process policy documentation with accuracy and care.

  • Support producers with marketing, quoting, and policy issuance for both new and existing business.

  • Identify opportunities to grow accounts and assist in writing new business.

  • Keep client files current and compliant with industry standards and brokerage procedures.

What You Bring

  • 3+ years of Commercial Lines experience.

  • RIBO license required.

  • In-depth knowledge of commercial insurance products and markets.

  • Strong communication, organization, and multitasking skills.

  • Comfortable with Microsoft Office (Word, Excel, Outlook); BMS experience an asset.

  • Post-secondary education or professional designations (CAIB, CIP) preferred.

Why You'll Love It Here

Hybrid work flexibility – 3 days in the office after training.
Paid vacation, personal, and sick days.
One paid volunteer day each year to give back to your community.
Comprehensive group benefits—medical, dental, life, and LTD.
Tuition reimbursement to support ongoing professional growth.
Fun team culture with social events, free coffee, and on-site parking.

If you're a dedicated insurance professional who takes pride in delivering exceptional client service and values teamwork, growth, and balance — this is the opportunity for you.



Want to know more?  Let's Talk  Call or text me at

Cindy Gowing, PRC

AIRS, Certified Professional Recruiter

JOB-BORN Executive Search Inc.

BIG ENOUGH TO SERVE YOU …small enough to know you  



  • Insurance Account Manager, Small Market Commercial

    3 days ago

    Markham, Ontario, Canada NFP, an Aon company (Canada) Full time $80,000 - $90,000 per year

    INSUR014470_3Business Line:Small-Market Commercial LinesHours Per Week:35 (Full-Time)Location:Ontario, Any – Hybrid environment )Job Duration:Full-Time, PermanentAbout The RoleSmall Enterprise Businesses (SME) are an integral part of local economies that help to create a network of financial interconnection that fosters broad-based prosperity. NFP's SME...

  • commercial account manager

    3 days ago

    Markham, Ontario, Canada BDC Full time $60,000 - $120,000 per year

    We are banking at another level.Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Commercial Line Underwriting Manager

    15 hours ago

    Markham, Ontario, Canada Aibao Insurance Full time $70,000 - $110,000 per year

    AIBAO Insurance Recruitment | Commercial Insurance Underwriting Department ManagerDue to business expansion, AIBAO Insurance is hiring a Commercial Insurance Underwriting Department Manager. We warmly welcome like-minded professionals to join our team and help shape a new chapter of sustainable growth in the insurance industryKey...

  • Product Line Manager

    3 days ago

    Markham, Ontario, Canada Amphenol Full time US$120,000 - US$180,000 per year

    Location:Markham, Canada, OntarioDepartment:Product ManagementPosted:12/4/2025Location Name:MarkhamWage:Depends on ExperienceAmphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the...

  • Sr. Underwriter Auto, Commercial Lines

    2 weeks ago

    Markham, Ontario, Canada Aviva Full time $80,000 - $120,000 per year

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.We are looking for a Senior Automobile Underwriter to join our Commercial Lines team in the London Branch. This is a fantastic opportunity for an experienced underwriting professional who...

  • Commercial Finance Analyst

    1 week ago

    Markham, Ontario, Canada Riverside Natural Foods Ltd. Full time $50,000 - $80,000 per year

    Position: Commercial Finance Analyst Team: Finance Reporting To: Finance Manager, Commercial Canada Location: Toronto, Canada Founded in 2013, we are a Canadian-based, globally operating business. A family-owned, values-led company, we seek to leave the world better than we found it. As a member of our team, we offer an environment where you can chart...

  • Account Manager

    3 days ago

    Markham, Ontario, Canada Westland Insurance Group Ltd. Full time US$60,000 - US$120,000 per year

    We're searching for aCommercial Account Manager. Are you searching for new possibilities?Westland Insurance Group Ltd has an exciting opportunity for aCommercial Account ManagerinMarkham, ON.. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are looking for a career-minded individual who...

  • Account Manager

    2 weeks ago

    Markham, Ontario, Canada Essential HR Full time $60,000 - $120,000 per year

    About Us Quality Allied ElevatorFirst founded in 1988, and with offices located in Markham, Quality Allied Elevator (QAE) is the largest independently owned and operated elevator company servicing the Greater Toronto Area market. We currently service over 2500 commercial elevators in a wide variety of building types around the GTA. These include, but are not...

  • Commercial Education Manager

    1 week ago

    Markham, Ontario, Canada Johnson & Johnson Innovative Medicine Full time $80,000 - $120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Commercial Education Manager

    1 week ago

    Markham, Ontario, Canada Johnson & Johnson MedTech Full time $90,000 - $120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...