Senior Account Manager

2 weeks ago

Concord ON LK A, Canada Calibre Inc Full time $75,000 - $95,000 per year

The chosen candidate will handle various sales tasks, such as overseeing contracts, direct sales, maintaining customer relationships, managing relationships with vendors, and keeping track of financial performance.

  • Manage and expand a specific group of crucial national accounts.
  • Explain the benefits and applications of our products to customers through meetings, phone calls, or emails.
  • Stay updated on product developments, competitors, and market conditions, and adjust strategies accordingly.
  • Support customers even after the sale to solve issues and provide ongoing assistance.
  • Collaborate with the sales team to nurture long-term connections with clients.
  • Devise an annual growth plan, evaluate progress on accounts, and make adjustments as needed.
  • Take full responsibility for customer processes and satisfaction.
  • Offer valuable, thorough, accurate, and timely analyses.
  • Assist with various daily tasks as necessary.

Work experience requirements:

  • At least 7 to 10 years of experience in sales or account management
  • Successfully managed large multi-level accounts
  • Demonstrated leadership, communication and listening skills
  • Skilled in working successfully with a diverse team of people

Education Requirements:

  • Bachelor's Degree from four-year University or College
  • Proficient in MS Excel and other MS Office product

Core Competencies:

  • Excellent spoken and written English communication skills
  • Strong with email communication
  • High level of commitment to exceptional customer service
  • Dynamic sales experience with a strong ability to proactively plan account/customer development
  • Comfortable with managing multi-million-dollar accounts
  • Self-motivated team player capable of multi-tasking and managing multiple priorities
  • Ability to analyze data and prepare succinct reports.
  • Adept at developing strong partnerships, while maintaining a bottom-line focus
  • Excellent problem solving
  • Able to work under pressure and meet time sensitive deadlines – multi-tasking is key
  • Aptitude for solving practical problems and dealing with a variety of concrete variable in situations where only limited standardization exists.
  • Strong administrative and organizational skills

Job Types: Full-time, Permanent

Pay: $75,000.00-$95,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Vision care
  • Work from home

Application question(s):

  • We will not offer a higher salary then what is posted. Are you okay with that?

Experience:

  • Customer relationship management: 10 years (required)
  • Account management: 8 years (required)
  • B2B sales: 8 years (required)

Willingness to travel:

  • 25% (required)

Work Location: Hybrid remote in Concord, ON L4K 2A5

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