Power Generation Field Service Technician

We are looking for an experienced Field Service Power Generation technician to join our team for our distribution business in Mississauga.

In this role, you will make an impact in the following ways:

• Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
• Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
• Escalate unresolved issues to product specialists / Supervisor.
• Coach and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

In order to be successful in this role you will need the following:

Certifications-licenses:

• Red seal 309A certification 
• Locally valid driving permit and clean driver's abstract
• TSSA certification is an asset for this role.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• 3 to 5 years of experience in a similar role.
• Basic level field service work experience
• Intermediate level knowledge of and/or experience with of power generation products
• Customer service experience
• Advanced mechanical and electrical repair and maintenance abilities.
• High Voltage / Low Voltage experience.
• Basic diesel engine experience
• High Horsepower generator experience is an asset
• Load Banking Experience
• Basic Scanning Tool / InPower Experience
• Basic New Unit Installs & Commissioning experience
• ATS Understanding / Experience 

About the role:

• Position is a daytime position-Monday thru Friday 7am to 330pm
• Rotational On-Call Shift is required (approximately every 6 weeks)
• Working on gensets for our clients in the GTA (hospitals, data centers etc.)
• Unionized environment-Salary as per current CBA.

Compensation and Benefits 

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.  

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.  

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.  

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. 

Experience: 
Basic level field service work experience
Intermediate level knowledge of and/or experience with of power generation products
High Voltage/ Low Voltage experience
Customer service experience

Candidate will be provided a Cummins Service Truck and Power Generation standard tooling. 

Primary work location is Customer sites around the Greater Toronto Area. Work Hours: 7am to 3:30pm. On-Call Rotation every 6 to 8 weeks. Overtime is based on Customer requirement.

• A copy of your red seal or trade certification will be required.
• A copy of a driver's abstract will be required.